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Modifying the eTIPS log level for debug purposes 

Jun 25, 2014 06:31 PM

Required steps:

a) Modifying log level on eTIPS platform for debug purposes

1) Go to Administration » Server Manager » Log Configuration screen
2) Select Radius server from the drop down box
3) Set the log level to DEBUG

b) Collecting logs:

1) Go to Administration » Server Manager » Server Configuration screen
2) Select eTIPS server
3) Click on Collect Logs button
4) In Collect Logs popup, select System Logs, Logs from all eTIPS services and Diagnostic dumps from eTIPS services
5) Unselect Specify date range checkbox. Enter 2 in the For number of days until today text box
6) Click Start button

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