Required steps:a) Modifying log level on eTIPS platform for debug purposes1) Go to Administration » Server Manager » Log Configuration screen2) Select Radius server from the drop down box3) Set the log level to DEBUGb) Collecting logs:1) Go to Administration » Server Manager » Server Configuration screen2) Select eTIPS server3) Click on Collect Logs button4) In Collect Logs popup, select System Logs, Logs from all eTIPS services and Diagnostic dumps from eTIPS services5) Unselect Specify date range checkbox. Enter 2 in the For number of days until today text box6) Click Start button
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