AAA, NAC, Guest Access & BYOD

RADIUS service fails to start when NAD with local IP is created
Problem:

Unable to start Radius service, fails with error:

Failed to start Radius server-Starting cpass-radius-server:[FAILED]

 

Trying to start the radius server service from CLI fails with below error and does not indicate the reason for failing to start



Diagnostics:

From the radius_config log file we can notice the below error:

 

Ensure in the list of devices under Configuration->Network->Devices, there is no device added with IP address:127.0.0.1/32

 



Solution

From the list of devices added under Configuration->Network, please remove device added with IP: 127.0.0.1/32 and then start the radius server service from CLI.

 

 

Note: This issue is seen only on ClearPass 6.4.7 and prior versions.

Version history
Revision #:
2 of 2
Last update:
‎09-08-2016 06:12 AM
Updated by:
 
Labels (1)
Contributors
Search Airheads
Showing results for 
Search instead for 
Did you mean: 
Is this a frequent problem?

Request an official Aruba knowledge base article to be written by our experts.