AAA, NAC, Guest Access & BYOD

Sponsor approval link in the email does not work on CPPM

Aruba Employee

Question : Guest approval email sent to Sponsor does not work. when Sponsor clicks on the approval URL, it does not gets redirected to the correct page.

Environment Information : This applies to CPPM 6.2 and above

 

Resolution  : Login to Clear Pass Guest module and navigate to " Home » Configuration » Print Templates" and edit the "Sponsorship Confirmation" template.


Scroll down to the notes section and replace the code with the code shown below.

A visitor has requested access naming you as the sponsor.  Please <a href="https://<IP of CPPM>/guest/guest_register_confirm.php?{if $u.source}gsr_id={$u.source|rawurlencode}&{/if}token={$u.register_token|rawurlencode}" target="_blank">click here</a> to confirm or reject the request.

Once we save and apply, the "Click Here" link will navigate Sponsor to the correct page.


User-added image


The page will be redirected to the below after Clicking on the active link as shown above.


User-added image

In a Publisher / Subscriber model, the link for confirmation MUST always be to the publisher. Edit the Sponsorship Confirmation print template and adjust the code to point to your publisher.
 
 A visitor has requested access naming you as the sponsor.  Please <a href="https://THE_PUBLISHER_ADDRESS/guest/guest_register_confirm.php?{if $u.source}gsr_id={$u.source|rawurlencode}&{/if}token={$u.register_token|rawurlencode}" target="_blank">click here</a> to confirm or reject the request.

Version history
Revision #:
1 of 1
Last update:
‎07-14-2014 06:50 AM
Updated by:
 
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