# Access Points

Contributor I

## Cisco/Aruba AP question

This is more of a Cisco question then an Aruba question but I thought I'd try anyway.
Every once in a awhile we'll get an AP that goes down and won't
come back up. Logging into the POE Cisco Switch it's connected to, we've
tried various things to "reboot the AP". None of the commands on the Cisco
ever seem to work. Yet if we go over to the Switch, unplugging the AP's
patch cable and then plug it back in, the AP reboots and can be seen
again.
On the Cisco 2960 POE switch we've tried:
Shutting down the port then turning it back on.
>shutdown
pause....
>no shutdown
Turning off and on the power to the port.
>no power inline
pause....
>power inline auto
We've also tried both of the above commands together. It seems like these
should do the same thing as pulling the patch cord but it does not. Any
insight into a Cisco command that we perhaps don't know about that may
work? Is it the case that we are simply not waiting long enough between
the commands (we've waited up to 10 seconds or so)? Any guesses/thoughts?
Thanks for any suggestions....
MVP

## Re: Cisco/Aruba AP question

Not sure if you googled, if you have ignore.

http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/software/release/12.2_44_se/configuration/note/ol14988.html

Looks like some good PoE commands and debugging guidelines here to try and see what the deal is on the PoE port. It looks like you could do a

conf t
int x/y
power inline never
shut
no shut
power inline auto

Kind of the harder way to reset a port, but might work. Let us know if it helps.
Jerrod Howard
Sr. Technical Marketing Engineer
Occasional Contributor II

## Re: Cisco/Aruba AP question

conf t
int x/y
power inline never
shut
no shut
power inline auto

Yep those are the commands, except you don't need a shut / no shut, just this will work:

int x/y
power inline never
power inline auto
MVP

## Re: Cisco/Aruba AP question

Yea I think it's habit for the shut/no shut...
Jerrod Howard
Sr. Technical Marketing Engineer
New Contributor

## Re: Cisco/Aruba AP question

This is more of a Cisco question then an Aruba question but I thought I'd try anyway.
Every once in a awhile we'll get an AP that goes down and won't
come back up. Logging into the POE Cisco Switch it's connected to, we've
tried various things to "reboot the AP". None of the commands on the Cisco
ever seem to work. Yet if we go over to the Switch, unplugging the AP's
patch cable and then plug it back in, the AP reboots and can be seen
again.
On the Cisco 2960 POE switch we've tried:
Shutting down the port then turning it back on.
>shutdown
pause....
>no shutdown
Turning off and on the power to the port.
>no power inline
pause....
>power inline auto
We've also tried both of the above commands together. It seems like these
should do the same thing as pulling the patch cord but it does not. Any
insight into a Cisco command that we perhaps don't know about that may
work? Is it the case that we are simply not waiting long enough between
the commands (we've waited up to 10 seconds or so)? Any guesses/thoughts?
Thanks for any suggestions....

We use the power inline never and then power inlin auto or no power inline never command