12-29-2010 06:22 AM
I have three brand new RAP-2WG that I am trying to provision as remote APs (of course). All three exhibit the same symptom.
When I plug them direcly into our network and power on with the a/c adapter they power up, and I see a link light on the ap and the switch. Yet they never show up on the master.
I tried the same network cable with an AP65 that is already provisioned and it comes up. I have reset them with the reset button on the bottom of the units with no change.
We are running 5.0.3
Other RAP-2WG that were previously provisoned are working fine.
I feel like I am missing something simple here. Sorry I have not done this in awhile.
12-29-2010 06:39 AM
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base
12-29-2010 07:46 AM
Also, how long have you waited? The RAP-2 will probably have to go through an upgrade process before it would show "up" on the controller. How are you checking the status? From the CLI, do a "show ap database" and look for the RAP-2's MAC address. See if it has ever contacted the controller.
As Colin said, however, you don't need to connect the RAP-2 to the controller to provision it. It is provisioned by connecting it to an ISP, then connecting your laptop to the 2nd port. When you open a browser, you will get a Zero Touch Provisioning page that will allow you to specify the IP address or name of the controller it is suppoed to attach to.
12-29-2010 08:03 AM
We use DHCP on all the Aps so I know it is not that.. I will check to see that the scope is not full though..
I left one plugged in over night to see what would happen and I am having the same result.
I did check the CLI onthe master for the MAc addresses and they are not listed.
I am trying the provisoning method you mentioned below right now. But the other way is our "standard" method. I'll let you know how it goes.
12-29-2010 12:05 PM
I can provision it finally.
I tried the zero touch method, but I believe the way my company does secrurity makes this difficult as we use seperate username/passwords for each RAP.
I need to talk with our wireless expert next week when he is is to see if there is a way to do this.
What I do not understandis what changed? Prior to these APs I was able to provison RAP-2WG by just plugging them into our network on any client vlan.
We did recently go to ver 5.0.3, perhaps that is the cause.
Thanks for helping guys.