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Contributor II
Posts: 51
Registered: ‎04-03-2007

RAP5WN upgrade error

Greetings. I have a RAP5WN that I just reset and provisioned. The upgrade of the OS seems to be failing. Here is the error. Any thoughts?

: <311013>  |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Image upgrade failed; details follow. 
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| killall: ntp: no process killed
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Local write failed: Success.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ncftpget mips64.ari: no space.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| FTP Failed: 3. Trying FTP again for STRAP
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Local write failed: Success.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ncftpget mips64.ari: no space.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| FTP Failed: 3. Trying TFTP.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Flash Image upgrade failed: 255
Sep 6 17:09:02 sapd: <311002> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Rebooting: SAPD: Reboot after image upgrade
Sep 6 17:09:02 nanny: <303086> |AP 00:0b:86:66:2c:fc@192.168.240.24 nanny| Process Manager (nanny) shutting down - AP will reboot!
Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: RAP5WN upgrade error


Greetings. I have a RAP5WN that I just reset and provisioned. The upgrade of the OS seems to be failing. Here is the error. Any thoughts?

: <311013>  |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Image upgrade failed; details follow. 
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| killall: ntp: no process killed
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Local write failed: Success.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ncftpget mips64.ari: no space.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| FTP Failed: 3. Trying FTP again for STRAP
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Local write failed: Success.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ncftpget mips64.ari: no space.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| FTP Failed: 3. Trying TFTP.
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| ERROR: File size exceeded 5242880 bytes
Sep 6 17:08:51 sapd: <311014> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Flash Image upgrade failed: 255
Sep 6 17:09:02 sapd: <311002> |AP 00:0b:86:66:2c:fc@192.168.240.24 sapd| Rebooting: SAPD: Reboot after image upgrade
Sep 6 17:09:02 nanny: <303086> |AP 00:0b:86:66:2c:fc@192.168.240.24 nanny| Process Manager (nanny) shutting down - AP will reboot!



It looks like you have a "3.x-RN" RAP5 trying to boot against a 6.x controller.

To fix this, you must terminate the AP on a 5.x controller and do the APflash procedure here http://airheads.arubanetworks.com/vBulletin/showthread.php?t=2151, and then it will be able to upgrade to 6.x. Long story short, the RAP5WN "3.x RN" boot image had a limit on image size, and the 6.1.x image exceeds that. A new boot image needs to be apflashed from an ArubaOS 5.x controller to accept this new boot size. If you don't have a 5.x controller, please contact TAC and they will probably be able to help you. FYI, shipping Rap5WNs have a new boot image, and do not have this issue.


Colin Joseph
Aruba Customer Engineering

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Contributor II
Posts: 51
Registered: ‎04-03-2007

Re: RAP5WN upgrade error

i don't have a 5.x controller I can easily provision a RAP from. Anyone have one I can use temporarily :-)
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