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Occasional Contributor II
Posts: 31
Registered: ‎07-29-2010

recover admin account for Aruba instant

Hi Chaps,

A customer has changed and then forgotten the admin login details for their Aruba instant AP, is there a way to recover it?

Thanks
Dave
Guru Elite
Posts: 21,279
Registered: ‎03-29-2007

Re: recover admin account for Aruba instant

Use the console cable for that AP and login with username "admin" and password "forgetme!"

Change the password:

config t
mgmt-user admin
password:


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 31
Registered: ‎07-29-2010

Re: recover admin account for Aruba instant

Thanks, the user has a number of Instant AP's and only one is easy to reach, if he changes the admin password on that AP will it then apply to all other AP's or is he going to have to carry this process out on each AP?

Thanks
Guru Elite
Posts: 21,279
Registered: ‎03-29-2007

Re: recover admin account for Aruba instant

Not sure, but but configuring one configures them all, so he should start with the first one.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 31
Registered: ‎07-29-2010

Re: recover admin account for Aruba instant

Hi, thanks for your help so far...

the customer has connected to an IAP105 to change the admin password but he gets the message "ethernet uplink not active yet"

How can he get past this part to get to the CLI?

Thanks
Guru Elite
Posts: 21,279
Registered: ‎03-29-2007

Re: recover admin account for Aruba instant

Cannot say I have ever seen that, but, did he try it with the link up?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 31
Registered: ‎07-29-2010

Re: recover admin account for Aruba instant

As far as i know he just connected via console cable to one particular AP that has been up and working for a while.

He has just emailed now to say he's connected the AP to a network port and he saw a reboot occuring which ended with a password screen being presented. He entered...

Username - password
Password- forgetme!

but it goes back to the username prompt again. Are the above credentials which i know are correct for controllers, the same for an Instant AP?

Thanks
Guru Elite
Posts: 21,279
Registered: ‎03-29-2007

Re: recover admin account for Aruba instant

username "admin", password "forgetme!"


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 31
Registered: ‎07-29-2010

Re: recover admin account for Aruba instant

Oh yeah sorry! I have just read back through the thread and must have misread!

I dont think i was paying attention as i presumed it would be the same details as it is for a controller!

I'll get him to try..
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