03-16-2011 08:39 AM
We have our systems up and running, but when we connect a user to our SSID the VisualRF within the management is not showing where the user is connected too?
Has anyone come up with the issue before? Also all the display options are enable to view the user and the APs.
Solved! Go to Solution.
03-16-2011 09:15 AM
# configure terminal
# general collect-stats enable
03-17-2011 04:08 PM
- If you click its Monitoring link you're taking to the AMP Monitoring page. Does it show that the AP has users? This would help us start to isolate whether the problem is with VisualRF, or the AMP, or the controller.
- Do you see any errors for its radios? When VisualRF has problems with the radio data it gets from AMP, it doesn't place users. Usually, our support team can fix these kinds of things very quickly.
03-22-2011 07:25 AM
first time user on Aruba products. thanks you.
03-23-2011 10:59 AM
If you see an error in that pane, then it would probably be a good idea to open a support case. The support team can usually fix those things very quickly.