05-07-2009 03:16 AM
I would like to know if anyone has managed to add a device to multiple groups. I can't see how you can do this.
Reason for wanting to do this:-
We have a shared WLAN infrastructure, and some customers are on some AP's and not others, and I would like them to recieve traps from only the devices that are relevant to them.
Would make my life a lot easier!!
Any work around ideas would be good too.
05-07-2009 06:13 AM
APs can be assigned to exactly one group and exactly one folder. The folders are arranged in a hierarchy. Is it possible for you to arrange your APs in folders so that the folder structure reflects the arrangement of your customers?
Triggers can also be limited to a particular folder and/or group. You could create similar triggers with different group/folder assignments and different email recipients or trap destinations.
05-08-2009 05:57 AM
I thought as much, we can't arrange the groups according to the customers unfortunately, as we need them sorted geographically for our support teams which is more of a priority.
I was hoping to do something like what you can do with Solarwinds Orion - create different maps for different customers - that's how we get around the problem today - I'm something like that is in the pipeline though :)
05-19-2009 11:44 AM
With regards to your specific problem, it sounds like you're using AMP-generated SNMP traps, fired by triggers, with the "limit by group/folder" setting, and you want to limit visibility. The AMP uses folders for this, not groups, as the container/collection objects that affects monitored device visibility. But, as you've observed, folders are strictly hierarchical, and your current arrangement of folders is not easily reconciled with the visibility settings you want for traps. In essence, you're looking for a way to maintain your "geographic" folder arrangement separately from your "customer visibility" settings. You turn to groups, but they're not serving your needs either.