AirWave and Network Management

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Occasional Contributor II
Posts: 21
Registered: ‎07-09-2009

Visual RF HEAT Maps

We just recently upgraded AMP to 7.2.3. When I go into some of my drawings, it will show the access points on the drawing but it will not show the HEAT map. I keep my db set at -65 all the time so my drawings are typically very "colorful". Anyone have any suggestions?
Aruba
Posts: 349
Registered: ‎04-14-2009

Re: Visual RF HEAT Maps

I recommend opening a support case about that.

Dan
Super Contributor II
Posts: 349
Registered: ‎02-22-2011

Re: Visual RF HEAT Maps

i have a similar problem, turning the heatmap layer on and back off sometimes fixes it but its very buggy
Occasional Contributor I
Posts: 8
Registered: ‎12-21-2010

Re: Visual RF HEAT Maps

I have had this issue, if you restart the visual RF it fixes it (and dont worry restarting the visual RF will not lose any floor plans).
Occasional Contributor II
Posts: 21
Registered: ‎07-09-2009

Re: Visual RF HEAT Maps

Thanks for the responses....restarted RF and all was fine...:rolleyes:
Occasional Contributor II
Posts: 21
Registered: ‎07-09-2009

Placing AP's on the Visual RF drawings

I added a few new ap's to AMP yesterday and I'm still waiting for them to show in Visual RF to place them on my drawing. In previous versions, we didn't wait more than a few hours. We upgraded to 7.2.3 a few weeks ago. Anyone else with this problem?
Aruba
Posts: 349
Registered: ‎04-14-2009

Re: Visual RF HEAT Maps




If you restart VisualRF (by clicking the Save button on the VisualRF Setup page), I think the APs will show up in VisualRF's list of APs to provision.

Moderator
Posts: 1,223
Registered: ‎10-16-2008

Re: Visual RF HEAT Maps

I'd actually suggest not restarting VisualRF unless it's an urgent matter. Best path would be to open a support case so that we can see how your VisualRF got into that state.

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company