So, I find myself posting instructions at least once a week on how to put a user's device into debug mode on the controllers. I'm thinking it might be nice to have a Start Here section with information on how to do things like this. This would be a place where we could post a list of things to do before calling TAC or posting in the forum about a bug/issue. There is probably a way to have moderator approval prior to it being posted in that section, which would probably be a good idea as well.
Just a thought.
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