Aruba Instant & Cloud Wi-Fi

Reply
Contributor I
Posts: 21
Registered: ‎10-02-2012

Can not connect to master controller

My Customer changed out there network switches last night.  You can ping all IAP's but 1.  Can not reach the VC, or connect to any of the IAP's via browser.

 

Clients are connecting and working.

 

Any thoughts?

Contributor I
Posts: 21
Registered: ‎10-02-2012

Re: Can not connect to master controller

Here is the build and versoin of IAP.

 

IAP 105

 

Build Time:
2013-04-19 06:34:51 PDT
Version:
6.2.1.0-3.3.0.0_38115
MVP
Posts: 4,183
Registered: ‎07-20-2011

Re: Can not connect to master controller

 

How are the IAP getting their IP addresses ? DHCP or Static ?

 

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor I
Posts: 21
Registered: ‎10-02-2012

Re: Can not connect to master controller

They are getting there IP's Static.

MVP
Posts: 4,183
Registered: ‎07-20-2011

Re: Can not connect to master controller

[ Edited ]
You should probably make sure that there's no ip conflict with any other device if you are not excluding those static IPs

Is the switch serving as the DHCP server ?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor I
Posts: 21
Registered: ‎10-02-2012

Re: Can not connect to master controller

The IAP 105's are on a Native management VLan and passing DHCP to a DHCP server per VLAN.

MVP
Posts: 366
Registered: ‎01-14-2010

Re: Can not connect to master controller

Have you checked the arp tables on the switch(es) that the IAPs are connceted to? That would be a good way to see if the arp entries are present and in the right VLAN.

 

-Mike

Contributor I
Posts: 21
Registered: ‎10-02-2012

Re: Can not connect to master controller

We removed the 170.x.x.38 from the network.  Once we did that the AP's held an election and the VC came back online.

Search Airheads
Showing results for 
Search instead for 
Did you mean: