01-27-2014 03:33 PM
Hi there, it can take a couple of hours before Aruba Central is synched with our database of APs. To prevent you doing manual data entry, we match your Central subscription with the list of APs you've purchased from Aruba.
We are working to speed up this process.
Hope this help.
01-27-2014 03:45 PM
If you can provide me the email address that you are using to login i can check on the status for you. And as Shooks mentioned we will be expediting this process in the next couple of days.
01-28-2014 09:29 AM
I did some investgation and these are my findings.
Currently the account that we have for nexwave is firstname.lastname@example.org...and it doesnt look like ther are any APs added to this acocunt yet.
The other email that I have is for a seperate eval account that you signed up using a personal gmail account.
At this point i would suggest you open a case with TAC to investigate this further. It looks like there might be some inconsistency with the different eval accounts and we would need further clarification to sort this out.