10-06-2014 08:15 AM
We have deployed a Aruba network and am having issues with clients disconnecting randomly durring the day. I don't always hear about them, but users are upset at the deployment. I currently have 7 IAP-225 units in a warehouse and have purchased and installed Aruba airwave software. They stream video's to their Apple TV's all the time and seem to get disconnected several times durring a presentation. One of the Apple TV's is also on the wireless network and I have monitor's on it that seem to go off 4 to 5 times a day saying it was disconnected and shortly after it reconnects. This happens even on the weekend when nobody is on the network. I really would like this to get resolved if someone could please point me in the right direction.
10-06-2014 08:19 AM - edited 10-06-2014 08:20 AM
How is your RF environment?
When reading your post, my eye when right to the AP model. Usually in a warehouse environment, external antennas are used to focus signal, otherwise you can run into RF issues.
Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
01-12-2016 12:02 PM
sorry but it doesn't work like that. for issues like this isn't a magic button or option. if you have an issue and don't have a support contract then you can try to get support here. but in that case you will have to provide some more information on your environment, think: # APs, type of APs, config, # devices, ..., ...