11-08-2015 07:39 AM
successful ping from the ap to the world and to device.arubanetworks.com .. , aruba iap ver 22.214.171.124-126.96.36.199_48994
upgrade to newer version didn’t help (188.8.131.52-184.108.40.206_51810) , also i have tried to erase and to start the iap in other network segment with deffrent network equipment .. still i cant get the Cloud Activation Key , Has anyone have a similar problem ? !
2+ | Shay
11-08-2015 09:02 AM
On the commandline you should type "show log system" to see if you see any messages with APAS. Ultimately if you cannot figure it out, you probably need to contact TAC.
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base
11-08-2015 12:41 PM
thank you for your message here is the output from the IAP , it seems that the IAP have network connection to aruba servers but i get the following output : APAS provision failed, code: fail-prov-no-shipped
still no Cloud Activation Key .. :(
Name :Aruba Operating System Software
Build Time :2015-09-23 00:37:47 PDT
Legal :Copyright (c) 2002-2015, Aruba Networks, Inc.
Cloud Activation Key:
End of the show log system :
Nov 8 19:26:57 nanny: <303073> <ERRS> |AP ac:a3:@192.168.1.22 nanny| Process /aruba/bin/radiusd-term [pid 2738] died: got signal SIGTERM
Nov 8 19:26:57 nanny: <303079> <ERRS> |AP ac:a3:@192.168.1.22 nanny| Restarted process /aruba/bin/radiusd-term, new pid 2919
Nov 8 19:27:45 cli: <341005> <ERRS> |AP ac:a3:@192.168.1.22 cli| APAS provision failed, code: fail-prov-no-shipped
Nov 8 19:27:57 cli: <341004> <WARN> |AP ac:a3:@192.168.1.22 cli| Activate failed, enabling factory SSID
11-09-2015 06:40 AM
It seems that it cannot, you should contact TAC.
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
11-11-2015 01:11 PM
Try to set up country code first. Then the key shoud appear magicaly.
Something cool, helpful or interesting in my post - click the Kudos Star.
Helped to solve your problem - Click Accept as Solution