09-08-2014 09:47 PM
Today my two IAP-225 have firmware 18.104.22.168-22.214.171.124_44126. The firmware check page on the instant gui says there is version 126.96.36.199-188.8.131.52_44641 available. The IAPs however fail to download. Have tried a handfull times over the last 10-15 hours.
As I can see the URL in the log window I can also confirm this is a arubanetwork site error as I cannot download this file from my laptop either...
sjoholmp:Desktop sjoholmp$ wget http://images.arubanetworks.com/fwfiles/ArubaInsta
--2014-09-09 01:29:43-- http://images.arubanetworks.com/fwfiles/ArubaInsta
Resolving images.arubanetworks.com... 184.108.40.206
Connecting to images.arubanetworks.com|220.127.116.11|:80... ^C
So... The IAP can check against Aruba that there is a newer version, but cannot download. Check and download are probably two different sites.. I can also see that the site images.arubanetworks.com is dead when it comes to HTTP connections.
Can anyone confirm Aruba has network problems right now? Or am I missing something here...
Thanks in advance
Solved! Go to Solution.
09-09-2014 01:37 PM
This is my error I logged this evening...
Not that I tried the same url from my Linux laptop with the same issue. Site down...
09-09-2014 01:59 PM
We just changed the Colo for the upgrade server on Sept. 6th and the IP address has changed from 18.104.22.168 to22.214.171.124.
Go to the CLI on your IAP and ping device.arubanetworks.com to see what you are resolving to. You may have the old IP cached.
09-09-2014 02:07 PM
Really... What is the point of resolving a name that the IAP wont even try to contact? The IAP tries to contact images.arubanetworks.com and not device.arubanetworks.com.
You can also see the result you asked for here here...
I have also tried to resolve "images.arubanetworks.com" from another DNS with the same result. How is my IAP suppose to guess a totalty new DNS name to download from that you noted above?
09-09-2014 02:48 PM
What do add to my answer a few minutes ago that...
Both images.arubanetworks.com and device.arubanetworks.com resolves the same, no matter if I look it up in my own DNS server or directly against arubanetworks.com authoritative DNS server.
And none resolves to the IP you mention Marcus. And as said... images.arubanetworks.com is the one that my IAP look up in DNS and NOT device.arubanetworks.com
So... Looking for your networking technician to fix the DNS against the correct IP of what the error now might be after your colo-change...
It would be nice if you could post here when the error is solved Marcus.
Thanks in advance