Aruba Instant & Cloud Wi-Fi

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Occasional Contributor I
Posts: 7
Registered: ‎03-25-2014

Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105 IAPs

Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105 IAPs platform, any ideas?

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105

What authentication method and encryption type are you using? Open / WPA2-PSK / WPA2-Enterprise?

 

Is this a new network or new issue with existing network?

 

What code are the IAPs running?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor I
Posts: 7
Registered: ‎03-25-2014

Re: Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105

WPA2-PSK, This is a new network, but some of the MAC OS devices were working others not, now none is working, they are not even assosiating

MVP
Posts: 4,225
Registered: ‎07-20-2011

Re: Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105

 

- Are you using network assigned or virtual controller assigned ?

- Check the VLAN configure for that network

- Make sure that there's no issues with your DHCP server or the device providing IPs .

 

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 7
Registered: ‎03-25-2014

Re: Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105

Hello, Im using Virtual Controller Assignned, The DHCP seems to be working fine since I have no issues with Windows devices, Android devices or even iOS devices. The issue it's only with MacOS devices, with a variety of versions.

Aruba Employee
Posts: 200
Registered: ‎07-14-2013

Re: Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105

Can you share the output of ?show tech-support??
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