04-02-2014 07:36 AM
Hi, I have a problem with MacOS devices, they are not connecting to the Network, and I have 105 IAPs platform, any ideas?
04-02-2014 07:40 AM
What authentication method and encryption type are you using? Open / WPA2-PSK / WPA2-Enterprise?
Is this a new network or new issue with existing network?
What code are the IAPs running?
Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
04-02-2014 07:47 AM
WPA2-PSK, This is a new network, but some of the MAC OS devices were working others not, now none is working, they are not even assosiating
04-02-2014 08:54 AM
- Are you using network assigned or virtual controller assigned ?
- Check the VLAN configure for that network
- Make sure that there's no issues with your DHCP server or the device providing IPs .
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
04-02-2014 09:30 AM
Hello, Im using Virtual Controller Assignned, The DHCP seems to be working fine since I have no issues with Windows devices, Android devices or even iOS devices. The issue it's only with MacOS devices, with a variety of versions.