Aruba Instant & Cloud Wi-Fi

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Jai
New Contributor
Posts: 3
Registered: ‎08-14-2015

Hi Team, we are facing Hand held devices disconnection while scanning the luggages

The Hand held device for scannging Luggages Hangs and works after restart  or there will be no signal at all . Could you please let me know, what may be the problem?

 

(ADAC-MWLC-7220) #show ap association client-mac 00:10:20:59:38:73

The phy column shows client's operational capabilities for current association

Flags: A: Active, B: Band Steerable, H: Hotspot(802.11u) client, K: 802.11K client, R: 802.11R client, W: WMM client, w: 802.11w client V: 802.11v BSS trans capable

PHY Details: HT   : High throughput;      20: 20MHz;  40: 40MHz
             VHT  : Very High throughput; 80: 80MHz; 160: 160MHz; 80p80: 80MHz + 80MHz
             <n>ss: <n> spatial streams

Association Table
-----------------
Name                   bssid              mac                auth  assoc  aid  l-int  essid   vlan-id  tunnel-id  phy          assoc. time  num assoc  Flags  Band steer moves (T/S)
----                   -----              ---                ----  -----  ---  -----  -----   -------  ---------  ---          -----------  ---------  -----  ----------------------
AUH-CBP-BHF12-BHF-AP4  d8:c7:c8:04:00:44  00:10:20:59:38:73  y     y      1    3      BRS349  349      0x10e73    g-HT-20-1ss  48s          1          WA     0/0

00:10:20:59:38:73-d8:c7:c8:04:00:44 Stats
------------------------------------------
Parameter                            Value
---------                            -----
Channel                              11
Channel Frame Retry Rate(%)          0
Channel Frame Low Speed Rate(%)      0
Channel Frame Non Unicast Rate(%)    0
Channel Frame Fragmentation Rate(%)  0
Channel Frame Error Rate(%)          13
Channel Bandwidth Rate(kbps)         0
Channel Noise                        96
Client Frame Retry Rate(%)           0
Client Frame Low Speed Rate(%)       0
Client Frame Non Unicast Rate(%)     0
Client Frame Fragmentation Rate(%)   0
Client Frame Receive Error Rate(%)   0
Client Bandwidth Rate(kbps)          0
Client Tx Packets                    101
Client Rx Packets                    33
Client Tx Bytes                      7018
Client Rx Bytes                      3822
Client SNR                           27
A2c_SM SeqNum, Old SeqNums           41600 0

(ADAC-MWLC-7220) #show auth-tracebuf mac 00:10:20:59:38:73

Warning: user-debug is enabled on one or more specific MAC addresses;
         only those MAC addresses appear in the trace buffer.

Auth Trace Buffer
-----------------


Aug 15 02:29:05  wpa2-key2             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117
Aug 15 02:29:05  wpa2-key3             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  151
Aug 15 02:29:05  wpa2-key4             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  95
Aug 15 02:30:29  station-down           *  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  -
Aug 15 02:33:00  station-up             *  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  -    wpa2 psk aes
Aug 15 02:33:00  wpa2-key1             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117
Aug 15 02:33:00  wpa2-key2             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117
Aug 15 02:33:00  wpa2-key3             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  151
Aug 15 02:33:00  wpa2-key4             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  95
Aug 15 02:33:12  station-down           *  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  -
Aug 15 02:33:12  station-up             *  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  -    wpa2 psk aes
Aug 15 02:33:12  wpa2-key1             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  117
Aug 15 02:33:12  wpa2-key2             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  117
Aug 15 02:33:12  wpa2-key3             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  151
Aug 15 02:33:12  wpa2-key4             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  95
Aug 15 02:33:49  station-down           *  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  -
Aug 15 02:33:49  station-up             *  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  -    wpa2 psk aes
Aug 15 02:33:49  wpa2-key1             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117
Aug 15 02:33:49  wpa2-key2             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117
Aug 15 02:33:49  wpa2-key3             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  151
Aug 15 02:33:49  wpa2-key4             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  95
Aug 15 02:34:01  station-down           *  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  -
Aug 15 02:34:01  station-up             *  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  -    wpa2 psk aes
Aug 15 02:34:01  wpa2-key1             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  117
Aug 15 02:34:01  wpa2-key2             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  117
Aug 15 02:34:01  wpa2-key3             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  151
Aug 15 02:34:01  wpa2-key4             ->  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  95
Aug 15 02:35:06  station-down           *  00:10:20:59:38:73  6c:f3:7f:7e:78:86  -  -
Aug 15 02:35:06  station-up             *  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  -    wpa2 psk aes
Aug 15 02:35:06  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  117
Aug 15 02:35:06  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  117
Aug 15 02:35:06  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  151
Aug 15 02:35:06  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  95
Aug 15 02:35:18  station-down           *  00:10:20:59:38:73  d8:c7:c8:00:c7:d6  -  -
Aug 15 02:35:18  station-up             *  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  -    wpa2 psk aes
Aug 15 02:35:18  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  117
Aug 15 02:35:18  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  117
Aug 15 02:35:18  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  151
Aug 15 02:35:18  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  95
Aug 15 02:35:27  station-down           *  00:10:20:59:38:73  ac:a3:1e:83:1b:62  -  -
Aug 15 02:35:27  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  -    wpa2 psk aes
Aug 15 02:35:27  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  117
Aug 15 02:35:27  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  117
Aug 15 02:35:27  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  151
Aug 15 02:35:27  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  95
Aug 15 02:35:39  station-down           *  00:10:20:59:38:73  d8:c7:c8:03:f1:f4  -  -
Aug 15 02:35:39  station-up             *  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  -    wpa2 psk aes
Aug 15 02:35:39  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  117
Aug 15 02:35:39  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  117
Aug 15 02:35:39  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  151
Aug 15 02:35:39  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  95
Aug 15 02:35:50  station-down           *  00:10:20:59:38:73  d8:c7:c8:00:bf:e4  -  -
Aug 15 02:35:50  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -    wpa2 psk aes
Aug 15 02:35:50  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 02:35:50  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 02:35:50  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  151
Aug 15 02:35:50  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  95
Aug 15 02:38:12  station-down           *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -
Aug 15 02:38:12  station-up             *  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  -    wpa2 psk aes
Aug 15 02:38:12  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  117
Aug 15 02:38:12  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  117
Aug 15 02:38:12  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  151
Aug 15 02:38:12  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  95
Aug 15 02:40:08  station-down           *  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  -
Aug 15 02:40:08  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  -    wpa2 psk aes
Aug 15 02:40:08  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  117
Aug 15 02:40:08  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  117
Aug 15 02:40:08  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  151
Aug 15 02:40:08  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  95
Aug 15 02:40:19  station-down           *  00:10:20:59:38:73  d8:c7:c8:03:f7:94  -  -
Aug 15 02:40:19  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -    wpa2 psk aes
Aug 15 02:40:19  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 02:40:19  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 02:40:19  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  151
Aug 15 02:40:19  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  95
Aug 15 02:40:32  station-down           *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -
Aug 15 02:40:32  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 02:40:32  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 02:40:32  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 02:40:32  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 02:40:32  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 02:52:22  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 02:52:22  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 02:52:22  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 02:52:22  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 02:52:22  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 02:52:22  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 02:55:26  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 02:55:26  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -    wpa2 psk aes
Aug 15 02:55:26  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 02:55:26  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 02:55:26  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  151
Aug 15 02:55:26  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  95
Aug 15 02:56:59  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -
Aug 15 02:56:59  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 02:56:59  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 02:56:59  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 02:56:59  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 02:56:59  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:07:10  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:07:10  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 03:07:10  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:07:10  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:07:10  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 03:07:10  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 03:08:42  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 03:08:42  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:08:42  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:08:42  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:08:42  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:08:42  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:10:59  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:10:59  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 03:10:59  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:10:59  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:10:59  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 03:10:59  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 03:12:24  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 03:12:24  station-up             *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -    wpa2 psk aes
Aug 15 03:12:24  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:12:24  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:12:24  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  151
Aug 15 03:12:24  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  95
Aug 15 03:12:36  station-down           *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -
Aug 15 03:12:36  station-up             *  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  -    wpa2 psk aes
Aug 15 03:12:36  wpa2-key1             <-  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  117
Aug 15 03:12:36  wpa2-key2             ->  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  117
Aug 15 03:12:36  wpa2-key3             <-  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  151
Aug 15 03:12:36  wpa2-key4             ->  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  95
Aug 15 03:12:47  station-down           *  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  -
Aug 15 03:12:47  station-up             *  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  -    wpa2 psk aes
Aug 15 03:12:47  wpa2-key1             <-  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  117
Aug 15 03:12:47  wpa2-key2             ->  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  117
Aug 15 03:12:47  wpa2-key3             <-  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  151
Aug 15 03:12:47  wpa2-key4             ->  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  95
Aug 15 03:14:16  station-down           *  00:10:20:59:38:73  9c:1c:12:d2:10:14  -  -
Aug 15 03:14:16  station-up             *  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  -    wpa2 psk aes
Aug 15 03:14:16  wpa2-key1             <-  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  117
Aug 15 03:14:16  wpa2-key2             ->  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  117
Aug 15 03:14:16  wpa2-key3             <-  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  151
Aug 15 03:14:16  wpa2-key4             ->  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  95
Aug 15 03:14:28  station-down           *  00:10:20:59:38:73  9c:1c:12:d2:0d:84  -  -
Aug 15 03:14:28  station-up             *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -    wpa2 psk aes
Aug 15 03:14:28  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:14:28  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:14:28  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  151
Aug 15 03:14:28  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  95
Aug 15 03:14:39  station-down           *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -
Aug 15 03:14:39  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:14:39  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:14:39  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:14:39  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:14:39  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:15:00  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:15:00  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -    wpa2 psk aes
Aug 15 03:15:00  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 03:15:00  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 03:15:00  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  151
Aug 15 03:15:00  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  95
Aug 15 03:15:10  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -
Aug 15 03:15:10  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:15:10  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:15:11  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:15:11  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:15:11  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:15:21  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:15:21  station-up             *  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  -    wpa2 psk aes
Aug 15 03:15:21  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  117
Aug 15 03:15:21  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  117
Aug 15 03:15:21  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  151
Aug 15 03:15:21  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  95
Aug 15 03:15:33  station-down           *  00:10:20:59:38:73  ac:a3:1e:83:15:26  -  -
Aug 15 03:15:33  station-up             *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -    wpa2 psk aes
Aug 15 03:15:33  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:15:33  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  117
Aug 15 03:15:33  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  151
Aug 15 03:15:33  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  95
Aug 15 03:15:45  station-down           *  00:10:20:59:38:73  d8:c7:c8:00:b2:06  -  -
Aug 15 03:15:45  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:15:45  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:15:45  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:15:45  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:15:45  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:16:07  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:16:07  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -    wpa2 psk aes
Aug 15 03:16:07  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 03:16:07  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  117
Aug 15 03:16:07  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  151
Aug 15 03:16:07  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  95
Aug 15 03:16:49  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:74  -  -
Aug 15 03:16:49  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 03:16:49  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:16:49  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:16:49  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 03:16:49  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 03:17:05  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 03:17:05  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:17:05  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:17:05  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:17:05  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:17:05  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:17:21  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:17:21  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 03:17:21  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:17:21  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:17:21  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 03:17:21  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 03:17:37  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 03:17:37  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -    wpa2 psk aes
Aug 15 03:17:37  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:17:37  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  117
Aug 15 03:17:37  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  151
Aug 15 03:17:37  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  95
Aug 15 03:19:10  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f1:64  -  -
Aug 15 03:19:10  station-up             *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -    wpa2 psk aes
Aug 15 03:19:10  wpa2-key1             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:19:10  wpa2-key2             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  117
Aug 15 03:19:10  wpa2-key3             <-  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  151
Aug 15 03:19:10  wpa2-key4             ->  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  95
Aug 15 03:19:34  station-down           *  00:10:20:59:38:73  ac:a3:1e:82:f3:44  -  -
Aug 15 03:19:34  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -    wpa2 psk aes
Aug 15 03:19:34  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 03:19:34  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  117
Aug 15 03:19:34  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  151
Aug 15 03:19:34  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  95
Aug 15 03:20:19  station-down           *  00:10:20:59:38:73  d8:c7:c8:03:ee:b4  -  -
Aug 15 03:20:19  station-up             *  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  -    wpa2 psk aes
Aug 15 03:20:19  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  117
Aug 15 03:20:19  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  117
Aug 15 03:20:19  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  151
Aug 15 03:20:19  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  95
Aug 15 03:21:20  station-down           *  00:10:20:59:38:73  d8:c7:c8:04:00:4c  -  -
Aug 15 03:26:09  station-up             *  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  -    wpa2 psk aes
Aug 15 03:26:09  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  117
Aug 15 03:26:09  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  117
Aug 15 03:26:09  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  151
Aug 15 03:26:09  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  95
Aug 15 03:27:07  station-down           *  00:10:20:59:38:73  d8:c7:c8:04:00:44  -  -
Aug 15 03:27:07  station-up             *  00:10:20:59:38:73  d8:c7:c8:03:f5:b4  -  -    wpa2 psk aes
Aug 15 03:27:07  wpa2-key1             <-  00:10:20:59:38:73  d8:c7:c8:03:f5:b4  -  117
Aug 15 03:27:07  wpa2-key2             ->  00:10:20:59:38:73  d8:c7:c8:03:f5:b4  -  117
Aug 15 03:27:07  wpa2-key3             <-  00:10:20:59:38:73  d8:c7:c8:03:f5:b4  -  151
Aug 15 03:27:07  wpa2-key4             ->  00:10:20:59:38:73  d8:c7:c8:03:f5:b4  -  95
Aug 15 02:29:05  wpa2-key1             <-  00:10:20:59:38:73  6c:f3:7f:7e:78:96  -  117

(ADAC-MWLC-7220) #

Guru Elite
Posts: 20,992
Registered: ‎03-29-2007

Re: Hi Team, we are facing Hand held devices disconnection while scanning the luggages

What kind of device is this?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Jai
New Contributor
Posts: 3
Registered: ‎08-14-2015

Re: Hi Team, we are facing Hand held devices disconnection while scanning the luggages

It's Used in Aviation Industry to scan the bar code of the Luggages, We have Motorolla and Honey well models 

https://www.zebra.com/us/en/products/mobile-computers/handheld/mc9190-g.html 

Guru Elite
Posts: 20,992
Registered: ‎03-29-2007

Re: Hi Team, we are facing Hand held devices disconnection while scanning the luggages

Jai,

 

It is not clear from the auth-tracebuf what your issue is.  If this worked at one time, we can look to see what has changed and walk those changes back.  If this never worked, you should open up a TAC case ASAP to that they can leverage all the information to get this working because it could be a large number of things.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Jai
New Contributor
Posts: 3
Registered: ‎08-14-2015

Re: Hi Team, we are facing Hand held devices disconnection while scanning the luggages

Thanks Collin for your response

 

It's working fine but once or twice in a day, face this problem. Suddenly there will be no signal on the device, once the device restarts it works fine. Outage will be max 5 Mins 

Guru Elite
Posts: 20,992
Registered: ‎03-29-2007

Re: Hi Team, we are facing Hand held devices disconnection while scanning the luggages

All the devices at the same time, or individual devices at different times?

Do you have "drop broadcast and multicast" enabled on the virtual AP profile?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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