Aruba Instant & Cloud Wi-Fi

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Occasional Contributor I
Posts: 7
Registered: ‎12-05-2012

IAP-105 Firmware Upgrade...Bad News

I ust logged in to my VC, it said that a new firmware version is available. I clicked it, it downloaded and said it was successful-restarted all 9 AP's and now my admin username does not work.  I was finally able to login and the IAP has been factory reset. Both my networks and their settings are gone. What happen? Do i have to start from scratch again? Why did this firmware upgrade reset my IAP? Help!?!

Moderator
Posts: 681
Registered: ‎04-16-2009

Re: IAP-105 Firmware Upgrade...Bad News

Please open a case with Technical Support.  This is not expected behavior.

Occasional Contributor I
Posts: 7
Registered: ‎12-05-2012

Re: IAP-105 Firmware Upgrade...Bad News

I will do that. Thank you.

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