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Occasional Contributor II
Posts: 26
Registered: ‎11-04-2014

IAP 115 Wireless G client not able to connect

I have IAP115 with the firmware version 6.4.2.6-4.1.1.8_50989, all wireless G mobile client not able connect to this AP. It was all perfect before I do firmware upgrade. The SSID is with WPA Personal Security. I have also tested with wireless without security, the mobile client also not able to connect.

Please advise what should I do. Below is the screenshot to show wireless G client not able to connect.

 

screenshot.jpg

 

 

Guru Elite
Posts: 20,579
Registered: ‎03-29-2007

Re: IAP 115 Wireless G client not able to connect

What VLAN are you trying to put the device on?  Is that VLAN trunked to the AP?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 26
Registered: ‎11-04-2014

Re: IAP 115 Wireless G client not able to connect

I have already trunked VLAN100 to the IAP115. Anything else should I take note?

Guru Elite
Posts: 20,579
Registered: ‎03-29-2007

Re: IAP 115 Wireless G client not able to connect

Is there a DHCP server on VLAN 100?  Is VLAN 100 defined in your SSID configuration?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 26
Registered: ‎11-04-2014

Re: IAP 115 Wireless G client not able to connect

Yes, there is DHCP server on VLAN100. Those wireless client with the latest AC or AN, can connect with DHCP obtained without any problem. Only those wireless G client not able to connect.

Guru Elite
Posts: 20,579
Registered: ‎03-29-2007

Re: IAP 115 Wireless G client not able to connect

What does your SSID configuration look like?

Did you configure anything under advanced or change anything from the defaults? 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 26
Registered: ‎11-04-2014

Re: IAP 115 Wireless G client not able to connect

Below is the configuration for the AP:

 

version 6.3.1.0-4.0.0
virtual-controller-country MY
virtual-controller-key 8d94deab01d50fbdc429ad81667b485f7e1e7f7862d1f9017a
name Instant-C3:B4:C0
terminal-access
ntp-server time.windows.com
clock timezone none 00 00
rf-band all

allow-new-aps
allowed-ap 18:64:72:c3:b4:c0
allowed-ap 18:64:72:c3:b3:80
allowed-ap 18:64:72:c3:b2:62



arm
wide-bands 5ghz
min-tx-power 18
max-tx-power 127
band-steering-mode prefer-5ghz
air-time-fairness-mode fair-access
client-aware
scanning


syslog-level warn ap-debug
syslog-level warn network
syslog-level warn security
syslog-level warn system
syslog-level warn user
syslog-level warn user-debug
syslog-level warn wireless






mgmt-user admin 12eef01369b39023b93ec21a7c225f411787138e35431e3f

wlan access-rule default_wired_port_profile
index 0
rule any any match any any any permit

wlan access-rule wired-instant
index 1
rule 10.10.1.215 255.255.255.255 match tcp 80 80 permit
rule 10.10.1.215 255.255.255.255 match tcp 4343 4343 permit
rule any any match udp 67 68 permit
rule any any match udp 53 53 permit

wlan access-rule "The Pines - Guest"
index 2
rule 192.168.10.254 255.255.255.255 invert icmp any any deny
rule any any match any any any permit

wlan access-rule "The Pines - Management"
index 3
rule any any match any any any permit

wlan ssid-profile "The Pines - Guest"
enable
index 0
type employee
essid "The Pines - Guest"
wpa-passphrase 57938b1efe50a445d7b5a72d9e258bbed7eb457a4d3a13b1
opmode wpa2-psk-aes
max-authentication-failures 0
vlan 100
auth-server InternalServer
rf-band all
captive-portal disable
dtim-period 1
inactivity-timeout 1000
broadcast-filter arp
dmo-channel-utilization-threshold 90
local-probe-req-thresh 0
max-clients-threshold 64

wlan ssid-profile "The Pines - Management"
enable
index 1
type employee
essid "The Pines - Management"
wpa-passphrase 5f2673cb8bb6510edc2c07d8f58a513c9557bdab32266b3d
opmode wpa2-psk-aes
max-authentication-failures 0
vlan 100
auth-server InternalServer
rf-band all
captive-portal disable
dtim-period 1
inactivity-timeout 1000
broadcast-filter arp
dmo-channel-utilization-threshold 90
local-probe-req-thresh 0
max-clients-threshold 64

auth-survivability cache-time-out 24



wlan external-captive-portal
server localhost
port 80
url "/"
auth-text "Authenticated"
auto-whitelist-disable
https


blacklist-time 3600
auth-failure-blacklist-time 3600

ids
wireless-containment none
client-detection-level medium
client-protection-level custom
protect-valid-sta


wired-port-profile wired-instant
switchport-mode access
allowed-vlan all
native-vlan guest
no shutdown
access-rule-name wired-instant
speed auto
duplex auto
no poe
type guest
captive-portal disable
no dot1x

wired-port-profile default_wired_port_profile
switchport-mode trunk
allowed-vlan all
native-vlan 1
shutdown
access-rule-name default_wired_port_profile
speed auto
duplex full
no poe
type employee
captive-portal disable
no dot1x


enet0-port-profile default_wired_port_profile

uplink
preemption
enforce none
failover-internet-pkt-lost-cnt 10
failover-internet-pkt-send-freq 30
failover-vpn-timeout 180


airgroup
disable

airgroupservice airplay
disable
description AirPlay

airgroupservice airprint
disable
description AirPrint

attack
drop-bad-arp-enable
poison-check-enable

Occasional Contributor II
Posts: 22
Registered: ‎09-02-2015

Re: IAP 115 Wireless G client not able to connect

Maybe you should upgrade to the latest GA version?

The client has a low signal strength
Cheers,
Frank
Life off the wire
Occasional Contributor II
Posts: 26
Registered: ‎11-04-2014

Re: IAP 115 Wireless G client not able to connect

Actually I have tried to upgrade the IAP 115 to the latest version GA, it is because I have upgraded the AP, only it has this issue. I tried to downgrade the IAP 115 again is to try if the issue still the same. In the end, it still the same. In further, I have found out that the latest GA version 2.4GHz frequency is not as strong as the previous firmware. Please advise.

Guru Elite
Posts: 20,579
Registered: ‎03-29-2007

Re: IAP 115 Wireless G client not able to connect

?

 

What are you using to measure "frequency"?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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