Aruba Instant & Cloud Wi-Fi

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Occasional Contributor II
Posts: 114
Registered: ‎10-05-2015

IAP 2.4 & 5ghz led Orange - not show in VC

We have a problem, implemented 40 iap 103s with firmware 4.1.1.13

30 iaps are shown in the Instant VC, while the other 10 are not shown in VC

We checked - all AP's do have an IP in LAN via dhcp
We can ping those devices as well.
If we surf to onw of those 10 AP's IP adresses, we are redirected to the VC Iap his IP address.

The leds on those 10 iaps are as follow: poer and eth are green, 2.4ghz and 5ghz are orange.

Even if those 10 iaps came shipped with other firmware, after being connected as last to network, they should receive VC his firmware version. Corewct?
Guru Elite
Posts: 20,432
Registered: ‎03-29-2007

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Ssh into an ap with a problem and type "show log system" and "show log provision" to see what the problem could be.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 114
Registered: ‎10-05-2015

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Thanks for the response, will check tomorrow.

Ps should they have to login: admin/admin or will they have the password that has been set for VC?
Guru Elite
Posts: 20,432
Registered: ‎03-29-2007

Re: IAP 2.4 & 5ghz led Orange - not show in VC

It depends of the have joined the VC or not.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 114
Registered: ‎10-05-2015

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Hi i have added the output of thise commands for one IAP (one of the 9 IAPs that don't show up in the VC).

 

I have editted the files with xxx for IP adresses for privacy concerns.

 

 

Guru Elite
Posts: 20,432
Registered: ‎03-29-2007

Re: IAP 2.4 & 5ghz led Orange - not show in VC

AP not allowed, turn off master election

Are you allowing all APs to join the cluster? 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 114
Registered: ‎10-05-2015

Re: IAP 2.4 & 5ghz led Orange - not show in VC

In instant > System > Auto Join is Enabled 

 

So yes we allow all IAPs to join VC..

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