Aruba Instant & Cloud Wi-Fi

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New Contributor
Posts: 4
Registered: ‎10-05-2014

IAP Swarms generating error message

I am in the process of diagnosing client connectivity issues with IAP 225's.  I enabled error level syslog on two swarms and am seeing the following error:  "Unexpected stm (Station management) runtime error at wifi_mgmt_recv_frame, 7331....."  I could not find anywhere that references this other than a few posts and a manual that said if this is seen to contact the provider.  I don't know if this is related to my issue or not.  The IAP's are on their own management network untagged with two other networks tagged to the AP.

Aruba
Posts: 1,279
Registered: ‎08-29-2007

Re: IAP Swarms generating error message

Could you describe the connectivity isssue you're having please.

 

 


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
New Contributor
Posts: 4
Registered: ‎10-05-2014

Re: IAP Swarms generating error message

During school passing time the wifi grinds to a halt for users still in classrooms. I have personally seen pings drop for 3-5 minutes. Classroom coverage is approx. 75%. I am experimenting with raising minimum data rates and enabling local probe threshold request for the open public network which is a bulk of our client count.
Aruba
Posts: 1,279
Registered: ‎08-29-2007

Re: IAP Swarms generating error message

Do you have 'drop broadcast/multicast' enabled?

If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
New Contributor
Posts: 4
Registered: ‎10-05-2014

Re: IAP Swarms generating error message

The IAP SSID Brocast filtering option is set to ARP now but was ALL previously and the behavior did not change.

Occasional Contributor I
Posts: 5
Registered: ‎12-08-2015

Re: IAP Swarms generating error message

I also have a very similar issue. The output from show log system is:

 

stm| |ap| Unexpected stm (Station management) runtime error at wifi_mgmt_recv_frame, 7282, wifi_mgmt_recv_frame:7282: NULL src-mac, frame type=0, subtype=15

 

I too would like to know what the specific error message is and how to address.

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