Aruba Instant & Cloud Wi-Fi

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New Contributor
Posts: 4
Registered: ‎08-31-2012

INSTANT 105 Radius Time out messages

Is anyone else experiencing a high level of timeout events between Instant 105 Virtual controller and Microsoft NPS ? Both the NPS server and all WAP's are on the same network. NPS is fully patched and WAP is running latest code.

Guru Elite
Posts: 19,974
Registered: ‎03-29-2007

Re: INSTANT 105 Radius Time out messages

We need much more information:

 

- What version of IAP code

- What Model IAP

- How many IAPS do you have

- What type of authentication?

- What type of client is this happening with?

- When did it start happening?

 

 

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
New Contributor
Posts: 4
Registered: ‎08-31-2012

Re: INSTANT 105 Radius Time out messages

6ea. Instant 105 WAP

2ea. WAP 175

Code – 6.2.1.0-3.3.0.0_38115

WPA – 2 Enterprise – pointing to a Microsoft 2008 R2 NPS Server

All Windows 7 Clients on new Lenovo Laptops

The issue has been recorded on every Radius Issue Report since we have installed Airwave.

Airwave version is 7.6.3

 

Clients are not affected, we cannot tell if the radius server timeout message is rea lor a false positive.

Guru Elite
Posts: 19,974
Registered: ‎03-29-2007

Re: INSTANT 105 Radius Time out messages

[ Edited ]

One reason for that timeout is if the Radius Server has a certificate that has either just been changed or new..  The user would have to accept that new certificate...  If the user just roams into coverage and connects, is challenged to accept the new certificate and the phone is in the user's pocket, or if the user does not accept in time, there will be a timeout as a result.

 

It is definitely worth monitoring.

 

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
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