Aruba Instant & Cloud Wi-Fi

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Frequent Contributor I
Posts: 68
Registered: ‎05-16-2012

Instant dell notebook problem

Hi Airheads Experts!

I would like to ask for your help regarding some very strange event.

 

We have an IAP-215 Instant deployment and we have 10 AP.
We have some Dell E7240 notebook with windows 7 64 bit and Intel Dual Band Wireless-AC 7260 with the latest 17.13.11.5 driver.

We can successful connect to the Aruba infrastrucure with WPA2-Enterprise authentication (EAP-TLS).
Sometimes we can access what we want, but sometimes we can't. We did a ping test to a certian server and we experienced the next. We got a ping reply for a while and then we didn't get for a few minutes but some minutes later we got a ping reply again and it was repeated again and again.

But the whole time the wifi connection status was connected.

 

We don't experienced this with other clients.

Current Instant OS: 6.4.2.3-4.1.1.3_48994

 

What could be the problem?

 

Thank you in advence for your reply!

 

Best regards,
Zs

Valued Contributor II
Posts: 804
Registered: ‎12-01-2014

Re: Instant dell notebook problem

Hi,

 

It looks like driver issue because a specific client is facing the issue.

 

BTW other clients also supports 11ac ?

 

Please feel free for any further help on this.

Cheers,
Venu Puduchery,
[Is my post helped you ? Give Kudos :) ]
Frequent Contributor I
Posts: 68
Registered: ‎05-16-2012
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