Aruba Instant & Cloud Wi-Fi

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Contributor I
Posts: 79
Registered: ‎03-03-2015

Invalid Device Serial Number when adding whitelisted AP

Hi guys,

 

Have anyone of you encountered the said error as title above?

Airwave is running in version 8.0.7.1 now.. this error was only seen when we tried to whitelist AP205H with its serial number into the airwave. It is working when using its LAN mac address.

error

 

 

Please advise.

 

Thanks,

Guru Elite
Posts: 21,027
Registered: ‎03-29-2007

Re: Invalid Device Serial Number when adding whitelisted AP

Are you using Aruba Activate?



Colin Joseph
Aruba Customer Engineering

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Contributor I
Posts: 79
Registered: ‎03-03-2015

Re: Invalid Device Serial Number when adding whitelisted AP

[ Edited ]

Hi Colin,

 

nope.. it just normal AP whitelisting in specific group.

I already got the answer from support. My current version AMP 8.0.8.1 does not allow to add devices with ten digit serial numbers.

 

Thanks.

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