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Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Master IAP is not responding to SNMP polling with Solarwinds monitoring

[ Edited ]

Hi,

 

In our enviroment, we are using solarwinds for monitoring network devices. We have IAP configured in few sites, which is configured with SNMP for monitoring the health and ports. But Master IAP are not respoding to SNMP in solarwinds, but other IAP in the same site are responding wihout any issues. We have configured snmp-server and snmp-server community string as well.

 

ArubaOS (MODEL: 135), Version 6.2.1.0-3.4.0.2

 

Any suggestions?

 

 

Thank you.

Guru Elite
Posts: 8,191
Registered: ‎09-08-2010

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Do you have SW pointed to the virtual controller IP or the actual APs address?

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

[ Edited ]

We have the AP IP configured in SW.

Regards,
Jayanth P L
Phone: 9566099108/9444888899

MVP
Posts: 1,408
Registered: ‎10-25-2011

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

If you want this to work, you must upgrade to IAP 4.1.
SNMP is fixed in that release.

See this thread
http://community.arubanetworks.com/t5/Aruba-Instant-Cloud-Wi-Fi/SNMPWALKing-the-VC-does-not-always-respond/td-p/91112/highlight/true
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Hi Pasquale Monardo,

 

Thanks for your reply. U mean to say needs to upgrade from version 6.2.1.0-3.4.0.2 to Version 6.2.1.0-4.1.

 

Please clarify so that i can propose to my higher official to get an approval.

 

Thank you.

 

MVP
Posts: 1,408
Registered: ‎10-25-2011

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Yes, you must upgrade to 6.4.0.2-4.1.0.0.

 

If you have IAP-93's, you must wait for 4.1.0.1 because 4.1.0.0 will not work with IAP-93s as per the release notes.

Capture.JPG

What model do you have?

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

We have AP-135 in our environment. Let me suggest the same and come back to you if any further assistance required.

 

Thank you,

Jay

MVP
Posts: 1,408
Registered: ‎10-25-2011

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Have you had a chance to clarify?
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Hi,

 

Yes we got a plan to do the firmware upgrade. Will get back to you once done.

 

Thank you.

Jay

Occasional Contributor II
Posts: 17
Registered: ‎06-28-2013

Re: Master IAP is not responding to SNMP polling with Solarwinds monitoring

Hi All,

 

After upgrading the IAP firmware version, the master IAP and other IAPs are responding to SNMP without any issue.

 

Thank you for suggestions.

 

Regards,

Jay

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