Aruba Instant & Cloud Wi-Fi

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New Contributor
Posts: 3
Registered: ‎01-12-2015

Mobility Controler 7030 "Ancillary files are not present"

I just racked a new 7030 and compelted the initial configuration. After a reboot it wouldnt take my password so i just did a quick factory wipe. Now after the initial configuration is done and a reboot i keep getting

 

 Ancillary files are not present
*********************************************************************
* WARNING: An additional image upgrade is required to complete the *
* installation of the AP and WebUI files. Please upgrade the boot *
* partition again and reload the controller. *
*********************************************************************

 

Can anyone point me to a help topic or answer this for me please.

 

What do i need to do.

MVP
Posts: 4,269
Registered: ‎07-20-2011

Re: Mobility Controler 7030 "Ancillary files are not present"

See this thread :
http://community.arubanetworks.com/t5/Unified-Wired-Wireless-Access/7210-factory-reset/td-p/113065
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor
Posts: 3
Registered: ‎01-12-2015

Re: Mobility Controler 7030 "Ancillary files are not present"

Im not sure this solves my problem. I can boot all the way up and login now but this message still shows.

 

What are the "ancillary files" its asking for.

 

right now Show ver shows:

 

(Aruba7030) #show ver
Aruba Operating System Software.
ArubaOS (MODEL: Aruba7030-US), Version 6.4.1.0
Website: http://www.arubanetworks.com
Copyright (c) 2002-2014, Aruba Networks, Inc.
Compiled on 2014-06-12 at 03:48:45 PDT (build 44233) by p4build

ROM: System Bootstrap, Version CPBoot 1.0.2.0 (build 43722)
Built: 2014-05-13 10:06:50
Built by: p4build@re_client_43722


Switch uptime is 52 minutes 53 seconds
Reboot Cause: User reboot (Intent:cause:register 78:86:60)
Supervisor Card
Processor (XLP208 Rev B0 (Secure Boot) , 1600 MHz) with 3736M bytes of memory.
32K bytes of non-volatile configuration memory.
3872M bytes of Supervisor Card system flash.

Ancillary files are not present
*********************************************************************
* WARNING: An additional image upgrade is required to complete the *
* installation of the AP and WebUI files. Please upgrade the boot *
* partition again and reload the controller. *
*********************************************************************

 

 

Guru Elite
Posts: 21,007
Registered: ‎03-29-2007

Re: Mobility Controler 7030 "Ancillary files are not present"

Upgrade the same partition again.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 3
Registered: ‎01-12-2015

Re: Mobility Controler 7030 "Ancillary files are not present"

i didnt upgrade anything. This is right out of the box. its the initial install

Guru Elite
Posts: 21,007
Registered: ‎03-29-2007

Re: Mobility Controler 7030 "Ancillary files are not present"

You can open a support case, then.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 4,269
Registered: ‎07-20-2011

Re: Mobility Controler 7030 "Ancillary files are not present"

Try booting from the other partition then upgrade like cjoseph is possible there might an issue with current the controller is running:
boot system partition 0 or 1
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor
Posts: 3
Registered: ‎01-12-2015

Re: Mobility Controler 7030 "Ancillary files are not present"

I've also had to factory reset a new 7210 controller. What is the exact CLI to upgrade partition? The controller is not yet network connected, so I am CLI only unless the Web GUI will work without this partition upgrade.

 

Aruba7210-US) # show image version

Ancillary files are not present
*********************************************************************
* WARNING:  An additional image upgrade is required to complete the *
* installation of the AP and WebUI files. Please upgrade the boot   *
* partition again and reload the controller.                        *
*********************************************************************


----------------------------------
Partition               : 0:0 (/dev/usb/flash1) **Default boot**
Software Version        : ArubaOS 6.4.2.3 (Digitally Signed - Production Build)
Build number            : 47524
Label                   : 47524
Built on                : Sat Dec 6 10:15:29 PST 2014
----------------------------------
Partition               : 0:1 (/dev/usb/flash2)
Software Version        : ArubaOS 6.4.2.3 (Digitally Signed - Production Build)
Build number            : 47524
Label                   : 47524
Built on                : Sat Dec 6 10:15:29 PST 2014

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