Aruba Instant & Cloud Wi-Fi

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Contributor I
Posts: 88
Registered: ‎01-09-2014

RAP-109 can not join/register with virtual controller

[ Edited ]

It is first time I use this Instant AP/Virtual Controller, only used physical controllers before...

 

I have 2 loaner units from Aruba partner, the RAP109. I configured first one as the Master and powered up the second one with statically assigned IP(same subnet as master). But the Second one doesnot seem even try to join the controller (it show "i am master now" in console after booting up).

 

Do I need to convert them to IAP first? I thought that model is by default running as virtual controller...

 

The master is running 6.4.0.3-4.1.0.2_45704 and the second AP is running 6.2.1.0-3.4.0.1_39461. I thought the second AP should join Controller and upgrade the firmware. So do I need to manually upgrade firmware first?

 

I used IP from the same subnet as the management IP of AP as the virtual controller IP. Will this work OR I need to use a IP from different subnet?

Aruba Employee
Posts: 201
Registered: ‎07-14-2013

Re: IAP-109 can not join/register with virtual controller

Are the two IAPs plugged into the same VLAN?

Sent from my iPhone
Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: IAP-109 can not join/register with virtual controller

[ Edited ]

Yes, they are. They can ping each other as well.

Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: IAP-109 can not join/register with virtual controller

Still need help here plz

MVP
Posts: 288
Registered: ‎08-27-2012

Re: RAP-109 can not join/register with virtual controller

A quick answer would be to plug the second one into a separate subnet to bring up the instant SSID, connect, and upgrade the firmware to match on both. Then put them both back in the same subnet and it should work. Not sure why it's not auto upgrading, but that'll get it working.
ACDX #419 | ACMP |
Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: RAP-109 can not join/register with virtual controller

I think I could do that but the other issue will be: how do I get the firmware...thay are loaners.

 

Can I download firmware from the master AP itself via TFTP?

Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: RAP-109 can not join/register with virtual controller

[ Edited ]

Got both AP onto the same version now (factory reset second AP after the upgrade). It seems like the second AP is running as slave now but somehow the second AP doesnot show on the virtual controller UI page.

 

From console, it does seem like the second AP detects the master and switched it to slave and then send following.

<<<<< Welcome to the Access Point >>>>>

User: asap_send_elected_master: sent successfully
process `snmpd_sap' is using obsolete setsockopt SO_BSDCOMPAT
wait for stm to initialize over
asap_send_elected_master: sent successfully

 

Tried to disable auto-join on virtual controller and manually add the second AP but still not managable...

 

Then nothing else showing on console...Please help!!!

Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: RAP-109 can not join/register with virtual controller

Help Plz!!!!!

Guru Elite
Posts: 8,463
Registered: ‎09-08-2010

Re: RAP-109 can not join/register with virtual controller

Please open a TAC case.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor I
Posts: 88
Registered: ‎01-09-2014

Re: RAP-109 can not join/register with virtual controller

TAC will support demo units?

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