Aruba Instant & Cloud Wi-Fi

Reply
Contributor I
Posts: 29
Registered: ‎04-22-2016

Slowness to upload and download from social websites

Hi,

our customer has replaced some old APs branded HP, with a cluster of Aruba IAP-325 and IAP-103, version 6.5.1.0-4.3.1.2_58595.

He complains problems downloading and uploading photo and video on social  websites, mainly on whatsapp and instagram. 

The speed test gives very good results, but video and photo upload and download are very slow.

With old APs he hadn't this problem and there aren't other modification on the network.

I want to know if somebody have the same issue and if you solved it.

Thanks.

Kind regards.

Michele

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Slowness to upload and download from social websites

Does the customer have "Broadcast Filter ARP" enabled in the advanced portion of the SSID configuration on all of the SSIDs?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 29
Registered: ‎04-22-2016

Re: Slowness to upload and download from social websites

This is the advanced configuration of the SSID.

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Slowness to upload and download from social websites

Broadcast Filtering should be set to ARP.  Not suppressing broadcasts can degrade traffic.  Apply that to all of your SSIDs.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: