Aruba Instant & Cloud Wi-Fi

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Occasional Contributor II
Posts: 12
Registered: ‎02-09-2015

Upgrade firmware on IAP 225 through virtual controller

When trying to check for firmware updates on the IAP 225 virtual controller I get a "received no response from server" error.  Any idea how I can fix this?  

Guru Elite
Posts: 8,050
Registered: ‎09-08-2010

Re: Upgrade firmware on IAP 225 through virtual controller

Do your IAPs have access to the internet?



If not, you can download the software image from support.arubanetworks.com

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Occasional Contributor II
Posts: 12
Registered: ‎02-09-2015

Re: Upgrade firmware on IAP 225 through virtual controller

Thank you for the reply.  Yes, the AP's do have internet access.  I was able to update them this way once, but now I am trying to check to see if there is another upgrade, but I am getting that error.  I will check out the support site for the software image.

New Contributor
Posts: 1
Registered: ‎03-18-2013

Re: Upgrade firmware on IAP 225 through virtual controller

[ Edited ]

I experienced the same problem. The IAP 225 stated that a firmware upgrade was available. Performed upgrade to 6.3.1.8-4.0.0.8_46401. After reboot I checked to see if there were additional upgrades available and receive the error "received no response from the server"

Connection to the internet works fine.

MVP
Posts: 1,405
Registered: ‎11-30-2011

Re: Upgrade firmware on IAP 225 through virtual controller

salindquist you might get the same message but your situation can be quite different, so my advise is create a new thread provide full info: AP types, network setup, firmware version, other details, ...

i would try it again a while later, might be a internet or auruba server hickup.

i tried it on version 4.1.1.2, 4.0.0.8 and 4.0.0.9 on a IAP-105 (so different AP and different firmware) and it worked fine with all, got either the upgrade message or no new firmware available.

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