Aruba Instant & Cloud Wi-Fi

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New Contributor
Posts: 1
Registered: ‎07-21-2015

Users lost the connectivity with IAP 225 very often

Hi Guys,

We have installed the new Aruba 225 APs in the office. Some of our Employees lost the wifi conncetion during the day and have to reconncet the wifi interface on the laptop to have internet access.
We are using Macbook Pros at the office with Maverics or Yosemite OS.

It's very curios problem, because from the 55 memeber staff this problem have the 6-7 users.

Any suggestions

Thanks in advance

Valued Contributor II
Posts: 804
Registered: ‎12-01-2014

Re: Users lost the connectivity with IAP 225 very often

Hi,

 

Have you gone through User logs ? (logging level debugging user-debug <Client MAC) if yes, are you seeing any reasons for deauth ?

 

And also check whether Client Match is enabled, if yes , fine tune ARM and CM threshold values. 

 

Please feel free for any further hep  on this.

Cheers,
Venu Puduchery,
[Is my post helped you ? Give Kudos :) ]
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