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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

What is the recommended client match settings in Virtual Controller 103 ?

[ Edited ]

Dear All,

Virtual controller solution of 42 IAPs model 103. One IAP as a virtualc controller for WLAN network services.

 

Client match help for the sticky clients. After enabling the client match feature what is the recommended settings for client match?

 

 CM calculating interval=400sec     (default value was 30 sec)
 CM neigbouring matching=75% default value
CM threshold= 2 default value
 

If I set all to the default values users are experiencing disconnectivity./connectivity after every 1min. So I set the CM calculating interval to 400 sec now disconnectivity/connectivity issue has been reduced but sometimes occuring.

 

Minimum transmit power=12

Maxumim transmit power= max (18)

 

what is the recommended settings ?

Guru Elite
Posts: 20,598
Registered: ‎03-29-2007

Re: What is the recommended client match settings in Virtual Controller 103 ?

Do not use CM on IAP 103 at this time.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: What is the recommended client match settings in Virtual Controller 103 ?

What is an issue at this stage ?

Guru Elite
Posts: 20,598
Registered: ‎03-29-2007

Re: What is the recommended client match settings in Virtual Controller 103 ?

It does not work as expected. It is being optimized. You should be able to run your network without it.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: What is the recommended client match settings in Virtual Controller 103 ?

But how could i resolved sticky clients issue ?

Guru Elite
Posts: 20,598
Registered: ‎03-29-2007

Re: What is the recommended client match settings in Virtual Controller 103 ?

The correct power for your environment should mitigate the issue. High power creates sticky client issues. Match your power to the output power of your clients.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: What is the recommended client match settings in Virtual Controller 103 ?

How should I check the power of the user devices, since there are 350 users ????????

MVP
Posts: 1,408
Registered: ‎10-25-2011

Re: What is the recommended client match settings in Virtual Controller 103 ?

You currently have 12/18 has min/max power settings, do you experience sticky clients with those power levels?
Are they (clients) all different devices or mostly IOS or Android or Windows, etc.. devices? If a strong majority of devices are of a certain vendor and/or mobile devices, this will help you choose the correct power levels. Mobile devices have a weaker antenna than laptops for example
Have you tried reducing to 9/15 to see if it helps? Have you done a site survey?
When you reduce the power can you do another walk through with your site survey tool?
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: What is the recommended client match settings in Virtual Controller 103 ?

I will look into it and will update you.

Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: What is the recommended client match settings in Virtual Controller 103 ?

Yes most of them are different vendor devices such as tablets, latptops and mostly mobile phone of different vendors....

 

 

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