Aruba Instant & Cloud Wi-Fi

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Occasional Contributor I
Posts: 5
Registered: ‎06-14-2016

my guest splash screen has stopped working. just says that there is a certificate error

My company's guest Wi-Fi SSID has stopped working. It is supposed to present the user with a splash screen asking for logon credentials. Just keeps displaying "There's a prblem with this website's security certificate". Continue t use this website link keeps looping.

 

My company users Wi-Fi SSID is still working correctly.

 

Can anyone advise a resoluton to this issue?

MVP
Posts: 1,401
Registered: ‎05-28-2008

Re: my guest splash screen has stopped working. just says that there is a certificate error

[ Edited ]

Are u using the Splash page on the IAP or external one?
Did you changed anything in your guest-logon acl? share with us your configuration for the guest ssid / include AAA profile and ACL.

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Guru Elite
Posts: 8,324
Registered: ‎09-08-2010

Re: my guest splash screen has stopped working. just says that there is a certificate error

Are you using the stock controller certificate? You need to add your own
certificate to the controller. It is recommended to acquire a standard
public SSL certificate from your favorite provider.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 1,401
Registered: ‎05-28-2008

Re: my guest splash screen has stopped working. just says that there is a certificate error

Or use an HTTP instead of HTTPS , if it's for free public guest access.
*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
MVP
Posts: 1,401
Registered: ‎05-28-2008

Re: my guest splash screen has stopped working. just says that there is a certificate error

[ Edited ]

You written that u got a loop even after approving the cert error? external or internal splash page? if you are using internal page... you will get cert errors if you didnt uploaded your cert

Read here:

http://community.arubanetworks.com/t5/Wireless-Access/IAP-captive-portal-ssl-cert/m-p/58308

 

 

,If you want cert free config, I adivse you to upload or creating your own login / spalsh page on external FTP and use it with out https only with http.

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
MVP
Posts: 447
Registered: ‎11-04-2011

Re: my guest splash screen has stopped working. just says that there is a certificate error

Please check this thread on Airheads Community: http://community.arubanetworks.com/t5/Wireless-Access/Certificate-quot-securelogin-arubanetworks-com-quot/td-p/239148

 

In short, the built-in securelogin.arubanetworks.com trusted certificate was revoked this week by the certificate authority and needs to be replaced by your own certificate. Why and how to do that is in the mentioned thread.

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