04-15-2010 08:00 AM
Recently there appears to be a delay in users getting the Captive Portal to be displayed after opening the browser.
A countdown page with a clock image (see attached) is displayed and counts down from 8 seconds. In some cases users do not see the portal, they are disconnected from the SSID.
This has only started happening recently, previously users went straight to the CP. This happens in IE & Firefox.
Any ideas/remedies for this?
04-15-2010 08:14 AM
04-21-2010 04:40 PM
user 22.9%, system 7.5%, idle 69.6%
6 second delay.
Set for 60% utilization threshold. I can only surmise that either the displayed cpu is an average or out of date, or the problem still exists.
04-21-2010 05:04 PM
Director, Strategic Account Solutions
04-22-2010 07:20 AM
We tried limiting the amount of sessions in the initial captive-portal-role to 50 and the problem has not happened again.
You may need to play with the value a bit for your portal. To small a number and the portal may not work because there won't be enough sessions for things like DNS.