ArubaOS and Controllers

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AP-125 dropped connection when roaming

I have a 3400 controller running with 15 AP-125s attached. Users are experiencing dropped connections when moving from our 500 wing to our 400 wing of the building or vice versa. I have not been able to isolate the specific AP having the problem as I just started troubleshooting. Users can logon after their session drops with no problem. This happens on all platforms including smart phones. I am using one SSID for data and one SSID for voice and these are the same on all APs.

I need to know the CLI commands or UI windows to be able to monitor my test session.

Guru Elite

Re: AP-125 dropped connection when roaming

Are the access points on different controllers? Do you have enough coverage between buildings? Do the different access points place users on different VLANs?

Colin Joseph
Aruba Customer Engineering

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