ArubaOS and Controllers

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Occasional Contributor I
Posts: 5
Registered: ‎02-10-2010

AP kernel page fault reboot

I have 4-5 AP 60 access points that the following error is occuring on several times a day. It appears to always be the same 4-5 APs which are located on different subnets. I have not identified any kind of pattern as to time of day or traffic it seems to be random. Most of the switches that the APs are connected to have other APs which are not having a problem. We have an Aruba 6000 controller running version 3.4.2.3.

Jun 17 13:52:13 :303022: |AP DShops.FM.1@10.1.xx.xx nanny| Reboot Reason: Reboot caused by kernel page fault at virtual address 00040000, epc == 00040000, ra == 80126420

Jun 17 13:57:56 :303022: |AP CCP.Flr7.ConfRm.Express@10.4.xx.xx nanny| Reboot Reason: Reboot caused by kernel page fault at virtual address 00005838, epc == c02a35a8, ra == c02a35a8

Thanks,
Rick
Guru Elite
Posts: 19,995
Registered: ‎03-29-2007

Open Case

You should open a case about this.
Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Occasional Contributor II
Posts: 22
Registered: ‎12-11-2009

Re: AP kernel page fault reboot

What rev os are you using on the controller?
Guru Elite
Posts: 19,995
Registered: ‎03-29-2007

3.4.2.3

3.4.2.3
Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
New Contributor
Posts: 1
Registered: ‎05-24-2010

Re: AP kernel page fault reboot

This is a known issue with 3.4.2.3. I had the same problem with several AP105's with random reboots several times a day. An update to 3.4.2.4 fixed the issue under the advisement of Aruba support.

Edit: The AP's that were rebooting also displayed similar kernel page errors to the ones specified in this thread.
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