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Occasional Contributor II
Posts: 18
Registered: ‎04-13-2009

Android, 802.1x

HI, MY CUSTOMER IS HAVING PROBLEMS TO CONNECT SMARTPHONES
Brand: Samsung
Model: Modelo Galaxy Mini
Android, ver.2.2.1
TO ACCESS Skype, Viber, WhatsApp, Internet AND INTERNAL NETWORK WITH 802.1X. ALL LAPTOPS, IPHONES AND IPAD´S WORK FINE.
DO YOU KNOW WHAT COULD BE HAPPENING AND IF THIS KIND OF SMARTPHONES ARE SUPPORTED?. ANY HELP OR SUGGESTION WILL BE APPRECIATED. THANKS
Guru Elite
Posts: 21,286
Registered: ‎03-29-2007

Re: Android, 802.1x

What version of code is the customer running?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 18
Registered: ‎04-13-2009

Re: Android, 802.1x

3.4.1.0 on 3200
Aruba Employee
Posts: 664
Registered: ‎04-15-2009

Re: Android, 802.1x

I have a 2.3.4 Android device connected to my controller (6.1.2.2) just fine.

Turn on debugging for the MAC address of the phone (CLI -> "logging level debug user-deubg xx:xx:xx:xx:xx:xx", then retry the connection. Then, do a "show auth-tracebuf" and "show log user-debug all". If you dont see anything obvious in the logs or auth-tracebuf, paste the output here and we will take a look at it.
MVP
Posts: 992
Registered: ‎04-13-2009

Re: Android, 802.1x

There's a bug in Android version 2.2 which might be causing this issue.

Source

Is it possible to test an Android phone on a different OS version?
Cheers
James

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Guru Elite
Posts: 21,286
Registered: ‎03-29-2007

Re: Android, 802.1x




You can try unchecking "Firewall Prevent ARP spoofing" to work around the issue for now.

config t
no firewall prohibit-arp-spoofing

There is an issue that was fixed in ArubaOS 3.4.5, where Android OS cannot pass traffic if prohibit-arp-spoofing is enabled.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 18
Registered: ‎04-13-2009

Proxy

I found that customer has a proxy server and content filter for internet access. The problem arise as some android phones are not able to configure a proxy server. And for the web content filter where necessary to add phones ip´s in order to access internet w/o restrictions. Thanks again to everyone. Now the problem was found and will be take care of it.
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