ArubaOS and Controllers

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Occasional Contributor II

Aruba controller forgot the enable password with an upgrade

upgraded from 3.4.0.4 to 3.4.2.3 and aruba controller forgot the enable password.
But not the admin password.

This is normal?
To solve it I have to plug a console cable or there are some other options?

All the wireless systems are working correctly after the upgrade. But I'm worried about any chance of any other configuration forgot part.

Thanks
Aruba Employee

Re: Aruba controller forgot the enable password with an upgrade

Jordi,

There is a way to reset the enable password, but it is best that you open a TAC case and have them work through it with you. You will need access to the controller's console port to reset it.
Occasional Contributor II

Re: Aruba controller forgot the enable password with an upgrade

Thanks, the cable to the console and then:
Figure 89 Reconfigure the enable mode password
User: admin
Password: ******
(host) >enable
Password: ******
(host) #configure terminal
Enter Configuration commands, one per line. End with CNTL/Z
(host) (config) #enable secret
Password: ******
Re-Type password: ******
(host) (config) #write memory

But this post was more to know if this is normal, or it may be an indication of a bad upgrade process.
Contributor I

Re: Aruba controller forgot the enable password with an upgrade

This is not normal. But you mentioned that you forgot the enable password. If thats not the case and the controller does not take the previous enable password after the upgrade, please let us know the version of code that was previously running on the controller and the version it was upgraded to.
Occasional Contributor II

Re: Aruba controller forgot the enable password with an upgrade

Hello,

I did not forgot the enable password, actually the one who forgot the password was the aruba controller.

The version upgrade was from 3.4.0.4 to 3.4.2.3
Guru Elite

Open Case

This is not normal. I would open a case.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: Aruba controller forgot the enable password with an upgrade

I've followed the instructions on the aruba user guide to reset the password.
But when I change the enable passwor to other thing it does not work.
Even using write memory instruction after it.

This could be something about password type policy? because the password
has about 8 letters uppercase and numbers
Guru Elite

New enable password

you change the enable password by doing:

config t
enable secret

You cannot change the enable secret password using the password recovery method. Login with the regular admin username and password, then use the commands above to change the enable secret.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: Aruba controller forgot the enable password with an upgrade

Ive tested it again:


$ ssh admin@arubacon
admin@arubacon's password:

(arubacon) #configure t
Enter Configuration commands, one per line. End with CNTL/Z

(arubacon) (config) #enable secret
Password:***********
Re-Type password:***********

(arubacon) (config) #exit
(arubacon) #exit
(arubacon) >enable
Password:***********
Password:***********
Password:
Aruba Employee

Re: Aruba controller forgot the enable password with an upgrade

You don't need a write mem for the new enable password to take effect. To rule out a non-working password combination, can you try using "enable" as the password?

conf t
enable secret
password: enable
re-type password: enable

exit
exit
enable
Password: enable
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