ArubaOS and Controllers

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Occasional Contributor II
Posts: 14
Registered: ‎09-27-2010

The database information lost.

Dear ALL
After I reboot the AC(3600), all database (license, local userdb, cert ...) infomation was lost.
The configuration was NOT lost.
Did you guys encounter this?

hldlk.
Guru Elite
Posts: 20,765
Registered: ‎03-29-2007

Re: The database information lost.

Is the time also lost? Either way, please open a case with support.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 14
Registered: ‎09-27-2010

Re: The database information lost.

Thanks for your response.
I did NOT check the system time. Just restore the flash and recover the network.

If this happen again, I will double check it.
Guru Elite
Posts: 20,765
Registered: ‎03-29-2007

Re: The database information lost.

The only reason I asked that, is that the internal battery could be dead. You can have support check to make sure your hardware is okay. What you described should not happen. If you restored the flash, the logs to indicate what happened might be gone.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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