ArubaOS and Controllers

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Frequent Contributor I
Posts: 108
Registered: ‎09-26-2008

Unable to view Captive Portal Login Page on Firefox 4

Hi,

Anyone tried accessing Captive Portal Login Page using Firefox 4.0.1?
Tested IE and Chrome, both okie...

Anyone tried fixing the problem?

Thanks

Michael
Guru Elite
Posts: 21,029
Registered: ‎03-29-2007

Re: Unable to view Captive Portal Login Page on Firefox 4

What version of ArubaOS?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 12
Registered: ‎05-14-2009

Re: Unable to view Captive Portal Login Page on Firefox 4

We have been seeing issues with Firefox also since the upgrade to 6.1.1

Seems to be happening on a number of different versions of Firefox (both 4 & pre 4). Just upgraded to Firefox 5.0 yesterday still having the same issue.
- browser sits at "Connecting to (controller_certname)" for a little while, will then changes to "Connected to (controller_certname)" for a little bit, then a page that says "The connection was interrupted".

We've been directing users to use IE or Safari which both seem to work without any issue.

- Michael
Guru Elite
Posts: 21,029
Registered: ‎03-29-2007

Re: Unable to view Captive Portal Login Page on Firefox 4

Please check the thread here: http://airheads.arubanetworks.com/vBulletin/showthread.php?t=3468 to see if that is what you are experiencing.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 12
Registered: ‎05-14-2009

Re: Unable to view Captive Portal Login Page on Firefox 4

That was it, thanks. After allowing traffic to the OCSP for our cert all seems to be working.
Frequent Contributor I
Posts: 108
Registered: ‎09-26-2008

Re: Unable to view Captive Portal Login Page on Firefox 4

I'm using ArubaOS 5.0.3.3...

Here's the info gathered:

Workaround

To work around the OCSP error, you may temporarily disable OCSP certificate validation.
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
2. Click on the Advanced icon to open the Advanced panel.
3. Click on the Encryption tab.
4. Click on Validation. The Certificate Validation window will appear.
5. Click Use the Online Certificate Status Protocol (OCSP) to confirm the validaty of certificates to un-select it.
6. Close the Certificate Validation window.
7. Click OK to close the Options window

Thanks!

Michael
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