02-09-2011 09:32 AM
Version: ArubaOS 188.8.131.52 (Digitally Signed - Production Build)
Here is the issue:
User attempts to connect to the internal WLAN and the laptop can detect the WLAN. However after attempting to connect to the internal WLAN; each user is prompted with a username/password 'Network Authentication' box is displayed. After inputting the proper credentials the 'Network Authentication' box keeps reappearing preventing connectivity to the internal WLAN.
I have looked on the controller and in Active Directory and the users are in the proper groups and should be able to sign on. It appears to be something between AD (Active Directory) and the Controller?
02-09-2011 10:36 PM
Turn on logging on the Aruba controller:
logging level debug user
show log user 50
Look in the eventviewer logs on the Windows Radius server so that you can get an idea what is going on.
Aruba Customer Engineering
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02-15-2011 05:01 PM
select server and try the user account.
Does the AD has a failure code or do you even see a failure?