01-11-2011 08:43 AM
Since replacing our HP wireless installation with Aruba (~130 APs) I am receiving reports from users of dropped connections; in some cases whilst they are stationary and close to an access point and in other cases whilst they are moving around the office. (We are providing coverage around the office, and this problem was not reported with the HP equipment when installed at the same place).
I am also receiving reports that authentication (802.1x) regularly takes longer than other times (and again, longer than with the HP).
Can anyone point me at what I can look at to try and debug what is going on, or if there is a specific set of settings that might need tweaking?
Happy to provide more details, but kept short at this stage because I don't know what other information to provide.
01-11-2011 12:45 PM
Aruba Customer Engineering
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01-12-2011 02:26 AM
Nothing obvious yet, although I have been advised to upgrade to AOS18.104.22.168 from 22.214.171.124 (I was planning on going to 126.96.36.199 but told Aruba recommend staying with 5).
Will see how it goes.