ArubaOS and Controllers

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New Contributor
Posts: 5
Registered: ‎11-10-2010

controller x has not responded. The process is going to wait 2 minutes before display

Hello all,

I have a master and a backup controller.
When I click on "all WLAN Clients" under "monitor" in the GUI, i first get the message "the master controller is collecting information from local controllers. Please wait...".
After a few seconds i get a message: " 50 percent done..Controller x.x.x.x has not responded. The process is going to wait 2 minutes before displaying results"
After 2 minutes, when i click again on "all WLAN Clients" i get the results.

My backup controller is up, and i can cannect to the GUI of te backup contoller.

i'm using OS 5.0.3.1 and before i used version 5.0.2.1 In both versions i've had this issue.

Does anyone has a idea about the cause of this?

Jan Roelof
Guru Elite
Posts: 20,418
Registered: ‎03-29-2007

Re: controller x has not responded. The process is going to wait 2 minutes before display

Please open a case so that they can attempt to replicate your issue and file a bug. This feature is not used often so it could use another look to ensure it works as it should.


Colin Joseph
Aruba Customer Engineering

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