ArubaOS and Controllers

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Occasional Contributor II

unapproved-factory-cert

how do I fix to unapproved-factory-cert in the campus ap whitelist? I chose delete, but they keep coming back.
Guru Elite

Re: unapproved-factory-cert

Do you have auto-cert and auto-cert all enabled in CPSEC?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
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Aruba Employee

Re: unapproved-factory-cert

Sounds like you have (some) new APs that haven't been whitelisted yet, that are discovering your controller. If auto-cert provisioning isn't enabled, and they aren't whitelisted, they will stay listed as unapproved and reappear each time the AP rediscovers the controller.

Charlie Clemmer
Aruba Customer Engineering
Occasional Contributor II

Re: unapproved-factory-cert

Yeah, we have control plan security enables, auto cert provisioning and the subnet is set for all.
Guru Elite

Re: unapproved-factory-cert

You should open a case, then.

That should not happen.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Occasional Contributor II

Re: unapproved-factory-cert

i'm sure TAC would love another case from me right now....;)

I'll open one.
Guru Elite

Re: unapproved-factory-cert

That is the main way we get issues addressed. Please let us know how it turns out.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
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