ArubaOS and Controllers

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Occasional Contributor II
Posts: 13
Registered: ‎02-24-2010

unapproved-factory-cert

how do I fix to unapproved-factory-cert in the campus ap whitelist? I chose delete, but they keep coming back.
Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: unapproved-factory-cert

Do you have auto-cert and auto-cert all enabled in CPSEC?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Aruba Employee
Posts: 99
Registered: ‎09-08-2010

Re: unapproved-factory-cert

Sounds like you have (some) new APs that haven't been whitelisted yet, that are discovering your controller. If auto-cert provisioning isn't enabled, and they aren't whitelisted, they will stay listed as unapproved and reappear each time the AP rediscovers the controller.
Occasional Contributor II
Posts: 13
Registered: ‎02-24-2010

Re: unapproved-factory-cert

Yeah, we have control plan security enables, auto cert provisioning and the subnet is set for all.
Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: unapproved-factory-cert

You should open a case, then.

That should not happen.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 13
Registered: ‎02-24-2010

Re: unapproved-factory-cert

i'm sure TAC would love another case from me right now....;)

I'll open one.
Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: unapproved-factory-cert

That is the main way we get issues addressed. Please let us know how it turns out.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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