Campus Switching and Routing

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Connectivity problem with 2930F switch

Hi guys,

 

I am very new with Aruba switches and I have a problem with switch 2930F. I want to upgrade the firmware, the switch is new with the factory configuration. I have configured an IP address as:

 

switch(config)#vlan 1 ip address 192.168.1.10 255.255.255.0

 

Then I have configured in my laptop IP 192.168.1.2 255.255.255.0 and I have connected my laptop Ethernet port to switch port 1.

In that way, I can ping from my laptop to the switch IP address, even I can telnet into it. But I can't ping from the switch to my laptop, and when I want to download the new firmware from my laptop through TFTP to do the upgrade, the switch console shows a connectivity error with 192.168.1.2.

What could be the problem? Any ideas?

 

On the other hand, is there any upgrade guide for this switch? I have browsed manuals HPE ArubaOS-Switch Management and Configuration Guide K/KA/KB.16.01 and HPE ArubaOS-Switch Advanced Traffic Management Guide K/KA/KB.16.01 and there's nothing about upgrade. The only thing I have found by googling is this

 

https://community.spiceworks.com/how_to/82205-how-to-update-hp-switch-firmware

 

and works well, but I would like to find any HP upgrade official guide.

 

Regards,

Julián

New Contributor

Re: Connectivity problem with 2930F switch

Do you have the windows firewall on?

 

As far as upgrading you should be able to run this command (assuming you are running a tftp server on your laptop)

 

copy tftp flash 192.168.1.2 (firmware file name).swi primary

 

btw, this is an easy tftp server to get running https://tftpd64.codeplex.com/

Re: Connectivity problem with 2930F switch

Hi Robert,

 

Good point, yes, I have the Windows firewall enabled. Tomorrow I will disable it and let you know.

Thanks for TFTP server link, in fact it is the one I use!

Thanks for the command for upgrading as well, I have just found a guide which includes the upgrading process (HPE ArubaOS-Switch Basic Operation Guide 16.02).

 

Regards,

Julián

Re: Connectivity problem with 2930F switch

Hi Robert,

 

I have disabled the Windows firewall and the connectivity problem has gone, thank you very much.

For the upgrading procedure I have been able to upgrade this switch (JL253A) using the procedure you explained, however, I haven't been able to upgrade my other switch (JL259A) to the same version. This is the output:

 

SW-ACCESS1# copy tftp flash 10.115.70.10 WC_16_03_0007.swi primary
The primary image will be deleted.

Continue (y/n)? y
020M

Validating and Writing System Software to the Filesystem ...

SW-ACCESS1# show flash
Image Size (bytes) Date Version
----------------- ------------ -------- --------------
Primary Image : 20530856 10/26/16 WC.16.02.0014
Secondary Image : 20530856 10/26/16 WC.16.02.0014

Boot ROM Version
----------------
Primary Boot ROM Version : WC.16.01.0003
Secondary Boot ROM Version : WC.16.01.0003

Default Boot Image : Primary
Default Boot ROM : Primary

SW-ACCESS1#

 

I don't know but the new software is not loaded into the primary flash, but the console doesn't throw any error. I have tried with the secondary flash and with the same result.

What could be the problem? Any workaround?

 

Regards,

Julián

Aruba Employee

Re: Connectivity problem with 2930F switch

Greetings!

 

Are there any error messages displayed in the system log ('show log -r') related to the software image copy?  



Matthew Fern | Technical Marketing Engineer, Wired Intelligent Edge
Aruba, a Hewlett Packard Enterprise Company

Re: Connectivity problem with 2930F switch

Hi Matthew,

 

Thanks for your interest. I will try tomorrow that command and let you know.

 

Regards,

Julián

Re: Connectivity problem with 2930F switch

Hi Matthew,

 

There is no error messages related to the TFTP transfer. This is what I see:

 

I 01/01/90 04:46:28 00002 vlan: Gestion virtual LAN disabled
I 01/01/90 04:46:28 00077 ports: port 24 is now off-line
I 01/01/90 03:50:44 04244 update: User 'manager' : Secondary Image updated via
TFTP from 10.115.70.10 completed.Firmware version: Before
update: WC.16.02.0014 After update : WC.16.02.0014
I 01/01/90 03:50:41 00163 update: Firmware image contains valid signature.
I 01/01/90 03:50:40 00131 tftp: Transfer completed
I 01/01/90 03:42:30 04244 update: User 'manager' : Primary Image updated via
TFTP from 10.115.70.10 completed.Firmware version: Before
update: WC.16.02.0014 After update : WC.16.02.0014
I 01/01/90 03:42:27 00163 update: Firmware image contains valid signature.
I 01/01/90 03:42:26 00131 tftp: Transfer completed
I 01/01/90 03:38:56 04244 update: User 'manager' : Primary Image updated via
TFTP from 10.115.70.10 completed.Firmware version: Before
update: WC.16.02.0014 After update : WC.16.02.0014
I 01/01/90 03:38:53 00163 update: Firmware image contains valid signature.
I 01/01/90 03:38:52 00131 tftp: Transfer completed
I 01/01/90 03:38:19 00179 mgr: SME SSH from 10.115.70.10 - MANAGER Mode

 

Any idea?

 

Regards,

Julián

 

 

Aruba Employee

Re: Connectivity problem with 2930F switch

That is quite curious.  Have you tried re-downloading the WC.16.03.0007 image from the support site?  Alternately, I would suggest trying a different version (e.g., WC.16.04.0011) and seeing if you get the same result.  If so, I would recommend opening a support case so we can investigate the issue further.



Matthew Fern | Technical Marketing Engineer, Wired Intelligent Edge
Aruba, a Hewlett Packard Enterprise Company
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