Campus Switching and Routing

Occasional Contributor II

Does Airwave/Central count as "support"?

Hi all, I'm configuring solution for my customer and was wondering if he went for Airwave or Central would he be able to skip the 8x5 proactive care support on the switches instead? Just honest question, hope someone can assist me.



Aruba Employee

Re: Does Airwave/Central count as "support"?



AirWave and Central are management and monitoring platforms, and should not be considered a substitute for Proactive Care (or any other support contract options), which includes hardware support, access to Aruba and HPE technical resources, and incident support coverage.


For more information, contact your Aruba sales team representative (or PM me, and I'll get you to the right person to provide any information you need to make sure your customer gets the best solution possible).

Matthew Fern | Technical Marketing Engineer, Wired Intelligent Edge
Aruba, a Hewlett Packard Enterprise Company
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