Campus Switching and Routing

New Contributor

Serial Number Help

Is there a way to get serial numbers from switches using ClearPass or Mobility Manager or AirWave?

Re: Serial Number Help

Hi if are devices support in airwave yes, you can see the serial number. regards. Ángel de la Encarnación ACMP, ACCP, ACDX #544

Angel De la Encarnacion

New Contributor

Re: Serial Number Help

Thank you very much Angel.  I see the reports in there.  Is there one report that shows the S/N and model?  I have taken a look at a few of these reports and I can't find one that will give me the S/N.  I can do without the model, but S/N would be great!!

Aruba Employee

Re: Serial Number Help



It is fairly straightforward to create a custom report that displays basic device info, including device name, type, model, and serial number.


In your AirWave instance, browse to Reports -> Definitions, then add a new report definition.  Give your new report a useful description (e.g., "Device inventory with serial"), and choose the Custom type.


Under Custom Options -> Available Options, expand Inventory and drag the item Devices to the Selected Options box.


Next, under Report Restrictions, choose the desired group, folder, and device filter options. In the Devices section, uncheck all options except Name, Type, Model, and Device Serial.


Choose your desired scheduling, visibility, email, and export options, then click Add (or Add and Run).  


Browse to Reports -> Generated, and once your custom report has been generated, check the output to verify that it is what you are expecting. If not, return to your custom report definition and make sure the filter options are selected appropriately.

Matthew Fern | Technical Marketing Engineer, Wired Intelligent Edge
Aruba, a Hewlett Packard Enterprise Company
New Contributor

Re: Serial Number Help

This is PERFECT!! Thank you very much!!!

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