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MVP
Posts: 3,020
Registered: ‎10-25-2011

I got access to all support cases even those arent mine...

I dont know whats happening but im getting access to all the supports cases.  And i dont know if you are aware of it... i can send a screenshot to you guys but i don tknow if i should post it...so i wont unless you ask me to.

 

Anyways it would be nice if it gets fixed.  As it seems i can even edith cases that arent mine...

 

Cheers

Carlos

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Product Manager - Aruba Networks
Alternetworks Corp
alc
Retired Employee
Posts: 262
Registered: ‎10-29-2012

Re: I got access to all support cases even those arent mine...

Hi NightShade1,

 

Thank you for letting us know. Please check your PM.

 

Regards,

Anton Chiang
Community Manager

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.
--Problem Solved? Click "Accepted Solution" in a post.
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alc
Retired Employee
Posts: 262
Registered: ‎10-29-2012

Re: I got access to all support cases even those arent mine...

Hi NightShade1,

 

Our support team has informed me that the issue with your account was resolved last night. Thank you for brining this to our attention. I apologize for any inconvenience this may have caused.

 

Regards,

Anton Chiang
Community Manager

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.
--Problem Solved? Click "Accepted Solution" in a post.
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