How do I recover the GUI root password of ECS?

Aruba Employee

Product and Software: This article applies to all Aruba controllers and ArubaOS 2.x and 3.x. 

Problem: 
The application root account and all GUI administrator accounts were deleted by mistake. 

Symptoms: 
You cannot login to GUI, and from the CLI you can see: 

 

RunClient DumpClients.class -last Admin -DumpPW Bradford 

DumpClients main starting 

No clients found. 

 

Solution: 
Restart ECS and the default account will be recreated. 

 

bin 
shutdownCampusMgr 
shutdown the Campus Manager Processes 
startupCampusMgr 
startup the Campus Manager Processes 

 

Verification: 
You can login from the CLI with user name root and password YAMS. 

 

> RunClient DumpClients.class -last Admin -DumpPW Bradford 
DumpClients main starting 

Admin, root 
DBID = 1 
MAC = null 
IP = null 
Status = Disconnected 
Type = Administrator 
Grade = null 
Ident = null 
e-mail = null 
UserID = root 
ParentID = null 
Security Access Value = null 
Password = YAMS 
Location = 

Endpoint Compliance System E-50R 
root@ECS-ME:/root 
> 

Version history
Revision #:
1 of 1
Last update:
‎07-09-2014 03:56 PM
Updated by:
 
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