Controller Based WLANs

How do I restore an AP to factory default?

Aruba Employee

Question: How do I restore an AP to factory default?

 

Product and Software: This article applies to all Aruba controllers and ArubaOS versions.

 

Reset APs (except AP-41 and AP-80) via AP Console

Most Aruba APs, such as AP-60, AP-61, AP-65, and AP-70 eth0, support SOE, which means that you can connect an AP console cable to the AP Ethernet port to do the provisioning or restore the AP to factory default.

  • Connect the serial console breakout adapter cable to the AP Ethernet port and a laptop.
  • Power on the AP and get into apboot mode.
  • From the apboot prompt, configure:
    apboot> purge
    apboot> save
    apboot> reset

Reset APs via GUI
Sometimes customers need to reset APs to achieve AP dynamic provisioning after those APs have been installed and up running with manual configuration. In this case, we can simply go to the controller WebUI AP provisioning page and wipe out all the parameters that have been statically configured.

 

Warning
In the CLI of ArubaOS 2.x, under ap location <x.x.x>, there is a command called "restore-default". Many people mistakenly think that this command can be used to reset an AP back to factory default, but that is not true. NEVER USE the "restore-default" command!

Actually, this command is used to reset the primary SSID back to "aruba-ap" with "opensystem" opmode. This is a very dangerous command, and can be very destructive to any production network.

 

Reset AP-41

AP-41s need version 2.5 or newer code to run. If by mistake you load a code older than 2.5, the AP may not work and you might have to recover the AP.

 

To recover APs with bootimage 1.5.5, follow these steps:

  1. Press and hold the reset button and power-cycle the AP while holding down the reset button.
  2. Release the reset button 15 seconds after the power cycle is complete.

The AP will purge its boot-information to factory default.

 

By default, the 'bootcmd' environmental variable is set to tftpboot. So the AP will come up tftp-ing the image from the switch.

 

When you reprovision the AP from the switch, the 'bootcmd' is restored back to "boot ap".

 

If the reset button doesn't help, you might need to RMA the AP.

 

Reset AP-80 MB and AP-80 SB

To restore an AP-80 to factory defaults, we must use the button that is inside the AP. (This method is not recommended for any customer, as any device will not be covered by warranty if it is opened, unless we instruct the customer to do so.)

 

Press the button once. The AP will be reloaded and you can Telnet/http to the AP via the default IP address 192.168.1.1.

 

The following picture shows the location of the reset button.

 

AP80-Status-lights-and-Factory-Reset-Button-location2.jpg

 

The picture also shows the location of the status lights from which you can find the status of 802.11 and Ethernet 10/100.

Version history
Revision #:
1 of 1
Last update:
‎07-07-2014 04:35 PM
 
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Contributors
Comments
Jaconian

I am finding that this no longer works. If I purge/save/reset and AP and also remove its old record from a controller, when I plug the AP back into the network and the controller adopts it, it comes back with its old config and name again instead of just the mac address like a new AP would. The only way I can stop this now is to use the factory-reset command and remove record from the controller. I don;t know if this is a result of the recent change to AP OS.

If you purge it erases flash in one sector. If you factory-resrt it erases flash from six sectors. The AP's appear to be storing their information in multiple places and purge does not clear it anymore.

Tech Tips
The said walkthrough is more specific to iap, in case of controller based solution there will be mac entry of allready orovisined ap, need to manyaly delet the same.

Regards
Mallikarjun

Sent from iPhone
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